Team Manager - Employee Banking

Standard Chartered Bank; Delhi; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Standard Chartered Bank in Delhi invites applications for Team Manager - Employee Banking. This permanent, office-based role leads a sales-oriented team serving corporate clients and employees, driving an integrated banking experience across assets, wealth, and payroll services.

You will coach staff, ensure compliance with CDD/AML, and collaborate with Credit & Operations to streamline onboarding and approvals. Hindi and English proficiency are required.

Qualifications

• Total work experience of at least 6 years.
• Team handling experience of at least 4 years.
• Graduate or postgraduate from a recognized institution.
• Hindi & English proficiency.

Responsibilities

• Achieve team sales target and increase sales productivity.
• Segment focus, customer focused needs-based selling.
• Manage and deepen the assigned portfolio of key corporate relationships.
• Achieve preferred segment relationship penetration, multi-product selling around anchor products.
• Arrange / create sales activities across business locations.
• Build and manage relationships with business partners / intermediaries / channels.
• Fulfil corporate employees’ banking needs including payroll and other retail products.
• Drive the Employee Banking one bank agenda.

Skills

Relationship Management

Motivation

Product Knowledge

Market Knowledge

Team Management

Communication Skills

Education

Graduate / Postgraduate from a recognized institution

Job description

Team Manager - Employee Banking

Requisition Number: 64959

Job Location: Delhi, IND

Global Grade: Band 6

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 04/11/2026

Posting End Date: 18/11/2026

Key Responsibilities

Business Driver

• Achieve team sales target and increase sales productivity
• Segment focus, customer focus needs-based selling
• Manage and deepen the assigned portfolio of key corporate relationships
• Achieve preferred segment relationship penetration, multi-product selling or bundles around anchor product (assets, wealth etc). All relevant internal and external certification to be completed prior to referring / selling wealth products.
• Arrange / create sales activities across business locations
• Build and manage relationship with business partners / intermediaries / channels
• Fulfil corporate employees’ banking needs including payroll and other retail products
• Drive the Employee Banking one bank agenda

Customer Experience

• Ensure sales team has the right culture and attitude
• Operational quality – manage sales controllable error, rejection, approval rate, TAT etc.
• Engage Credit & Operations and other relevant stakeholders for smooth approval and customer on-boarding experience
• Manage customer experience

Risk Assurance

• Ensure CDD, MLP & TCF diligence
• Zero tolerance – Fraud, Mis-selling
• Discipline in HR and training related matters
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
• Adhere to operational risk controls and procedures in day to day sales management
• To ensure no adverse findings in internal / external audit, governance and compliance review
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

People Leadership

• Team leadership: Set direction for the team, role‑modelling inclusive leadership and high standards of client focus, risk discipline and collaboration.
• Performance and conduct: Set clear expectations, remove obstacles to delivery, provide regular and constructive feedback, and reinforce expected conduct and standards.
• Coaching and development: Uplift the capability of the team by developing the skills, judgement, and experience required to perform effectively and progress in their careers over time.
• Thought Leadership and Market Positioning: Share sector, thematic and market insights with clients to strengthen strategic engagement and reinforce the Bank's market position. Partner with Industry, Product and Advisory teams to develop thought leadership content and client engagement initiatives.

Priority Skills

• Relationship Management
• Motivation
• Product Knowledge
• Market Knowledge
• Team Management
• Communication Skills

Qualifications

• Total Work Experience - 6 plus
• Team Handling Experience - 4 plus
• Graduate /Postgraduate from a recognized institution
• Hindi & English

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity. Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.