Team Leader - Retail Liabilties- Bengaluru

IndBank Global Support Services Limited; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IndBank Global Support Services Limited is seeking a dynamic manager to drive targets across a region for the retail liabilities business. You will provide essential infrastructure in coordination with the bank to support Feet on Street employees and monitor the performance of the FOS structure.

You will liaison with Head of Liabilities, Team Leaders and Retail Liabilities officials to ensure smooth coordination of FOS activities, allocate budgeted resources, maintain productivity targets, and

Qualifications

Responsibilities

• Provide essential infrastructure in coordination with the bank to support Feet on Street (FOS) employees.
• Monitor the overall performance of the FOS structure associated with the retail liability vertical and manage performance effectively.
• Liaison with Head of Liabilities Business, Team Leaders, and Bank’s Retail Liabilities officials to ensure smooth coordination of FOS activities.
• Ensure the optimal allocation of budgeted resources at all times.
• Maintain productivity targets as allocated by the business unit and coordinate with HR to identify and address non-performing FOS executives.
• Develop and oversee the training and development of FOS staff.
• Activate sales channels to maximize reach and impact.
• Establish lead management targets and standards to optimize sales conversion.
• Manage performance metrics for the FOS team and ensure compliance with set standards.
• Achieve monthly revenue targets as defined in the Key Result Areas (KRA), while adhering to cost budgets.
• Execute a strategic plan to achieve sales targets and expand the customer base on Retail Liabilities business.

Job description

Drive and achieve targets on a region wide scale for the retail liabilities business.

Key Responsibilities

• Provide essential infrastructure in coordination with the bank to support local-level Feet on Street (FOS) employees.
• Monitor the overall performance of the FOS structure associated with the retail liability vertical and manage performance effectively.
• Liaison with Head of Liabilities Business, Team Leaders, and Bank’s Retail Liabilities officials to ensure smooth coordination of FOS activities.
• Ensure the optimal allocation of budgeted resources at all times.
• Maintain productivity targets as allocated by the business unit and coordinate with HR to identify and address non-performing FOS executives.
• Develop and oversee the training and development of FOS staff.
• Activate sales channels to maximize reach and impact.
• Establish lead management targets and standards to optimize sales conversion.
• Manage performance metrics for the FOS team and ensure compliance with set standards.
• Achieve monthly revenue targets as defined in the Key Result Areas (KRA), while adhering to cost budgets.
• Execute a strategic plan to achieve sales targets and expand the customer base on Retail Liabilities business.