Team Leader - Front Office

Grand Hyatt; Ernakulam; On-site; INR 450,000 - 650,000; Full time

Job summary

Grand Hyatt Kochi is seeking a Team Leader for Front Office to help ensure smooth operations within the Rooms Division and alignment with Hyatt's brand standards. You will assist in delivering guest service excellence, managing daily frontline activities, and supporting the Front Office team.

The ideal candidate has hospitality exposure, strong problem solving, administrative and interpersonal skills, and a relevant degree or diploma.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Good problem solving, administrative and interpersonal skills.

Responsibilities

• Assist with the efficient running of the Front Office within the Rooms Division.
• Support the Front Office team to deliver guest service excellence and smooth daily operations.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality/Tourism degree

Job description

Organization- Grand Hyatt Kochi

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.