Team Leader - Business Administration

WSP; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

WSP in Bengaluru, India, seeks a Team Leader Business Administration to partner with the GCC Business Solutions team and UK leadership, ensuring resourcing, quality support across administration, project support, and graphic services.

You will lead, plan, recruit, develop capabilities, manage performance, and drive standardised delivery, process simplification, and a one-team culture across geographies, with strong MS and Adobe tool proficiency.

Qualifications

• Strong leadership and line management experience.
• Resource planning, recruitment, and capability development.
• Excellent communication and stakeholder engagement skills.
• Proactive problem solving and ability to manage multiple priorities.

Responsibilities

• Lead and develop the GCC Business Solutions team across administration, project support and graphics services.
• Ensure the team is resourced, delivers high-quality support, and adheres to delivery standards.
• Drive operational excellence through continuous improvement and process simplification.
• Provide leadership, coaching, and performance management to GCC-based team members.

Skills

Leadership

Resource planning

Recruitment

Capability development

Performance management

Microsoft tools

Adobe tools

Problem solving

Communication

Attention to detail

Self-learning

Collaboration

One-team culture

Tools

Microsoft Office

Adobe Creative Suite

Job description

The Team Leader Business Administration - GCC will work closely with the UK Leadership Team and the UK-based Business Solutions function to lead and develop the GCC Business Solutions team. The role is accountable for ensuring the team is appropriately resourced, operates effectively, and delivers high-quality support across a portfolio of administrative, project support, and graphic services.

Working in close collaboration with Senior Leadership Team members, Team Leaders and People Managers across both the UK and GCC, the role will drive operational excellence through consistent delivery standards, continuous improvement, and process simplification.

As the team continues to grow, the successful candidate will provide strong leadership and line management, with responsibility for resource planning, recruitment, capability development, and performance management. A strong working knowledge of Microsoft and Adobe tools is essential to support the team's delivery requirements.

The role requires a proactive and self-directed individual with strong problem-solving capability, able to manage multiple priorities and identify effective solutions where required. Excellent communication skills are critical, enabling clear and concise engagement with stakeholders and effective direction to GCC-based team members on task and project delivery.

Attention to detail, the ability to work at pace, and a collaborative approach are essential. The role will continue to evolve, requiring ongoing flexibility and a willingness to self learn new systems, tools, and processes quickly and effectively.

A key focus of the role is to embed a "one team" culture across all teams and geographies, aligning purpose, ways of working, values, and behaviours.