Team Leader

Niva Bupa Health Insurance

Coimbatore

On-site

INR 300,000 - 500,000

Full time

14 days+

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Job summary

A leading health insurance provider in Coimbatore is seeking a Relationship Manager to achieve sales targets through a consultative approach while ensuring excellent customer satisfaction. Candidates should be graduates fluent in Malayalam or Tamil. This full-time role offers entry-level employment opportunities in the insurance sector, focusing on inbound and outbound sales. Join us to contribute to a leading organization committed to diversity and quality healthcare access.

Qualifications

Fluency in Malayalam or Tamil is required.
Efficiency in managing personal workloads.
Ability to provide appropriate recommendations.

Responsibilities

Achieve sales targets while ensuring customer satisfaction.
Manage sales through inbound and outbound calls.
Meet minimum productivity standards at all times.
Drive revenue across all products and provide customer experience.

Skills

Consultative sales approach

Customer satisfaction

Sales targets achievement

Inbound and outbound sales

Solution selling

Education

Any Graduate

Job description

Overview

Position: Relationship Manager

Location: Coimbatore

Reports to: Team Leader • Category: Telesales • Reporting Grade: M9-M7

About Niva Bupa Health Insurance Niva Bupa Health Insurance Company Limited (formerly Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP) and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa is certified Great Place to Work for the 3rd year running and is an Equal Opportunity Employer committed to achieving diversity within its workforce. All qualified applicants are encouraged to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team.

Our goal is to achieve more than 10000 Cr GWP by 2027 and to support a growth journey that enables goal oriented individuals to contribute to this objective.

At Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare.

We are a fully integrated health insurer providing in-house claims processing, underwriting and servicing.

Key Roles & Responsibilities

Primary Role Description

To achieve sales targets using a consultative sales approach, while ensuring service levels and customer satisfaction are paramount.

Responsibilities

Responsible for sales targets through inbound and outbound sales.
To manage personal workloads efficiently and create opportunities to achieve and increase sales, persistency and conversion targets.
To ensure minimum phone statistic requirements are met.
To ensure minimum productivity standards are met at all times.
To use solution/consultative selling approach to provide the most appropriate recommendations for prospective Niva Bupa customers.
Driving new sales and delivery of revenue across all products.
Providing world class customer experience.
Needs to have a clear understanding of internal and regulatory policies.

Qualifications