Director - Strategic Operations & Growth
Brand
LCCA
About Gus Education India (GEI)
GUS Education India (GEI) is the education arm of Global University Systems, a leading Global Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact.
Nature of The Job
This role holds the level 1 position in organization hierarchy reporting to a Team leader in GEI and works closely with the Associate Director - UK Partnerships & Compliance, INUNI and ensures constant alignment of group compliance policy and processes. The incumbent will be responsible for supporting the USA Visa Interviews for prospective students who have been sourced through INUNI teams.
JobPurpose
A Student advisory Team leader will be responsible for leading and managing a team of sales representatives to achieve sales targets and drive revenue growth. You will play a key role in coaching and mentoring the sales team, monitoring performance, and implementing strategies to maximize sales effectiveness. The Sales Team Supervisor is expected to have a strong sales background, excellent leadership skills, and a results-driven mindset.
Organizational Structure
Director - Strategic Operations & Growth
Manager
Team leader
Actions
Leadership and Team Management
- Provide leadership and guidance to the sales team, fostering a positive and collaborative work environment.
- Set clear performance expectations and goals for team members and provide regular feedback and coaching to improve performance.
- Motivate and inspire the team to achieve sales targets and exceed expectations.
Sales Strategy and Planning
- Collaborate with the sales team to develop sales strategies, objectives, and action plans to drive revenue growth.
- Analyse market trends, competitor activities, and customer feedback to identify new sales opportunities and market segments.
- Assist in the development and execution of sales forecasts, and sales plans.
- Track and analyse sales metrics, such as revenue, conversion rates and identify areas for improvement.
- Regularly review individual and team performance against targets, providing constructive feedback and implementing performance improvement plans as needed.
- Prepare and present sales reports, performance dashboards, and recommendations to senior management.
Training and Development
- Conduct training sessions and workshops to enhance the sales team's product knowledge, selling techniques, and customer service skills.
- Identify skill gaps and development needs within the team and implement appropriate training and development programs.
- Stay updated on industry trends, sales methodologies, and best practices to continuously improve the team's effectiveness.
Customer Relationship Management
- Foster strong relationships with onshore team and stake holders acting as a point of escalation for concerns or issues.
- Collaborate with the marketing team to provide feedback on customer preferences, market trends, and product positioning.
Desired Profile
Qualification
- Graduate in any discipline
Skills
- Proven experience in sales, preferably in a supervisory or leadership role.
- Strong knowledge of sales techniques, strategies, and performance metrics.
- Excellent leadership and team management skills.
- Exceptional communication and interpersonal skills.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Proficient in using CRM software and other sales tools.
- Results-driven with a focus on achieving sales targets and driving revenue growth.
- Ability to thrive in a fast-paced, dynamic environment
Experience
- 3-5 Years of experience as a team leader for advisory team
- 7+ years of overall experience
GUS Values
- The expectation is that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, and safety policies of the company.
- GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply
- At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation.
- This role is a full-time position with a competitive salary and benefits package.
- The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.
- To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometers radius.
- The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 10 days of medical leave, 6 days of casual leave, 18 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days' time off in a year.