Team Lead - AMZL, team lead

Amazon Inc.; Gurgaon; On-site; INR 500,000 - 750,000; Full time

Job summary

Amazon is seeking a Team Lead for its Delivery center in Gurgaon. You will manage end-to-end operations for one large site or multiple sites, oversee inbound/outbound flows, and drive performance management for associates in a fast-paced warehouse environment.

The role requires 1-3 years in warehousing or logistics, strong communication in English, and proficiency with MS Excel. Day and night shifts may be required, with opportunities to develop leadership skills.

Qualifications

• Graduate with 1-3 years in warehousing, logistics, or manufacturing.
• Strong execution skills and action-oriented mindset.
• Good communication in English; proficient in MS Excel.

Responsibilities

• Manage end-to-end operations for one large site or multiple sites daily.
• Execute inbound and outbound operations.
• Meet customer-facing metrics while controlling costs.
• Drive performance management and training plans for associates.
• Continuously improve delivery processes and performance.
• Conduct 4M and 5S audits daily.
• Stand-in for Area Manager; manage day and night shifts.

Skills

English fluency

People management

Analytical skills

Execution oriented

Education

Bachelor's degree

Tools

MS Excel

Job description

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title: Team Lead

Location: Gurgaon

Essential Functions

-Job Description · A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. - Resourceful to identify the way to get things done using limited resources. - Good people management skills. - Comfortable with reading, writing and communicating in English. - Proficiency in MS Excel

Key job responsibilities

We're seeking a Team lead for our LM operations. In this role, you will be responsible for:

Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations

Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.

Driving performance management of your team members. Preparing and implementing training and development plans for associates.

Continuously improve the delivery process and attain a sustained level of delivery performance improvement.

Conducting 4M and 5S audits for the delivery station on a daily basis.

Stand-in for Area Manager.

Ability to manage day and night shifts.

A day in the life

1. Managing station operation by focusing on high bias for action.

2. Be customer obsessed in terms of handling customer escalation & ensuring good delivery experience.

3. Having good analytical & deep dive skill.

4. managing large yellow/green badge AA.

Basic Qualifications

• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Bachelor's degree

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