Team Lead - Abstractions

JLL; Gurugram District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

JLL in Gurugram seeks a Team Lead for Abstractions in Lease Administration. You will manage a team of analysts and double checkers, ensuring high-quality abstraction services for clients. The role requires independent work, people leadership, and strong stakeholder coordination to meet delivery timelines.

The ideal candidate holds a university degree (MBA/PMP preferred) and has relevant experience in lease administration and team management. This is a full-time on-site position in Gurugram.

Qualifications

• University graduates/postgraduates or equivalent work experience in lease administration.
• PMP/MBA degree is preferred.
• Experience leading teams in a lease administration/abstraction context desired.

Responsibilities

• Lead and mentor a team of analysts and senior analysts in Abstraction services.
• Ensure timely and accurate lease abstraction deliverables for clients.
• Interact with stakeholders, manage escalations, and drive continuous improvement.
• Oversee recruitment and administrative matters in consultation with the Hub Leads.
• Collaborate with regional managers to share best practices and ensure SLA adherence.

Skills

Independent work

Leadership

Team management

Stakeholder management

Education

University degree

MBA preferred

PMP certification

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Team Lead - Abstractions

JBS Lease Administration (Gurugram)

Reporting to: Manager – Abstractions, Lease Administration

Key Stakeholders: Account Managers, Transition Manager, Clients/Stakeholders and their teams

Direct Reports: Analysts/ Senior Analysts

What this job involves:

High level of independence

Do you work independently without close supervision? We can offer you an exciting role where you can use this passion to enhance your skills and play a key role in delivering consistent and qualitative Lease Administration Abstraction services for JLL Clients. You will be managing a team of individuals who work on Abstraction aspect of Lease Administration. You will be accountable for the operational delivery of your team members. You will be accountable for Operational delivery of Abstractions. A high degree of independence required on a day-to-day. Manage administrative and recruitment matters in consultation. Act as the contact for interaction and escalations with the parties related to the delivery of Abstraction services and work closely with 3rd party vendors. You will also have responsibility for directly working with the Regional Abstraction Manager to ensure continuous performance improvement and sharing best practices within the team.

Highest qualitative delivery

You will manage administrative, and recruitment matters in consultation with the Manager and Hub Leads. You will manage the team of abstractions and double checkers in JBS. A high degree of independence required on a day-to-day basis but will be responsible to the Lease Administration Deliveries. Acting as a mentor and providing guidance when required to all members in Gurgaon Lease Administration Centre. You will be responsible for interaction with all parties to keep the lease administration database current and accurate. You will be accountable for the work done by the Abstractors and Double checkers who manages client abstractions and ensuring Turn Around Time and responsiveness is maintained and met in a timely manner. Ensure our processes and procedures are maintained to ensure adherence with all internal and external policies. Manage/perform ad hoc projects/tasks to ensure clear communication on progress and timely completion of all assigned tasks. Work closely with internal Stakeholders to resolve any escalations and take corrective and preventive measures. Actively encourage an environment that supports teamwork, cooperation, performance excellence and personal success.

Additional responsibilities

Contribute to team meetings, actively support other team members. Always maintain respect for other staff. Regional business relations and stakeholder communication. Deliver excellent customer service. Build and develop effective relationships with key stakeholders and be comfortable communicating within the team. Accountable for Abstraction staff (analysts, senior analysts and team leaders) who perform Abstraction services. Able to transition and implement start up accounts independently. Able to provide solutions and strategies for client needs and concerns. Able to understand the balance between the scope of works, the clients want and needs. Other tasks requested by management.

Sounds like you?

Impeccable expertise

We are looking for University Graduates/Postgraduates or equivalent work experience in lease administration. A PMP / MBA degree is preferred