Team Lead

Mancer Consulting Services; Hyderabad; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Mancer Consulting Services in Hyderabad is seeking a senior AML Transactions Monitoring leader to guide a dedicated investigations team. You will oversee L1, L2 and L3 cases, review alerts, and ensure timely resolutions while maintaining regulatory compliance.

The role emphasizes people management, coaching, quality checks, and collaboration with Compliance, QA, and other stakeholders to drive efficiency and strengthen controls.

Qualifications

• Must have on-paper team handling experience in AML investigations.
• Experience overseeing L1/L2/L3 investigations is required.
• Experience drafting SAR/STR narratives for reporting.
• Ability to meet SLAs and regulatory requirements.
• Strong coordination with Compliance and QA teams.

Responsibilities

• Lead and manage a team of Transaction Monitoring investigators; on-paper team handling/people management experience is mandatory.
• Handle and oversee investigations across different levels, including L1, L2, L3/complex investigations.
• Review transaction alerts, identify suspicious or unusual activity, and ensure appropriate investigation and disposition.
• Perform case review, escalation, and quality checks for complex and high-risk cases.
• Draft, review, and support the filing/escalation of SAR/STR narratives and Suspicious Activity Reports.
• Ensure timely closure of alerts and cases within defined SLAs, regulatory requirements, and internal policies.
• Manage team performance, productivity, capacity, and adherence to quality standards.
• Provide coaching and subject matter support to team members on complex AML and Financial Crime investigations.
• Coordinate with Compliance, QA, and other stakeholders for escalations and regulatory reporting.
• Drive process improvements, risk mitigation, and operational efficiency.

Skills

People management

Team leadership

AML investigations

Quality reviews

Job description

Role & responsibilities

• Lead and manage a team of Transaction Monitoring investigators; on-paper team handling/people management experience is mandatory.
• Handle and oversee investigations across different levels, including L1, L2, L3/complex investigations.
• Review transaction alerts, identify suspicious or unusual activity, and ensure appropriate investigation and disposition.
• Perform case review, escalation, and quality checks for complex and high-risk cases.
• Draft, review, and support the filing/escalation of SAR/STR narratives and Suspicious Activity Reports.
• Ensure timely closure of alerts and cases within defined SLAs, regulatory requirements, and internal policies.
• Manage team performance, productivity, capacity, and adherence to quality standards.
• Provide coaching and subject matter support to team members on complex AML and Financial Crime investigations.
• Coordinate with Compliance, QA, and other stakeholders for escalations and regulatory reporting.
• Drive process improvements, risk mitigation, and operational efficiency.