Team Lead

HCL Technologies Limited; Chennai District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

HCL Technologies Limited is seeking a Team Lead to guide the onboarding operations team in India, ensuring accurate distributor data validation, timely issue escalation, and strong cross-functional collaboration.

You will oversee day-to-day activities, manage resources, and work with project managers to meet timelines, while driving performance reviews and stakeholder updates.

Qualifications

• Bachelor’s degree completed or in progress.
• 2+ years of experience leading and managing teams.
• Strong ability to set priorities, plan, and coordinate work.
• Strong attention to detail, with a focus on accurate, high-quality deliverables.
• Clear and professional communication (written & verbal).
• Experience working in cross-functional and global environments.
• Proficiency in Microsoft 365 tools, such as SharePoint, Excel, Outlook, and Teams.

Responsibilities

• Manage day-to-day activities and performance of the onboarding team.
• Validate and track distributor data and onboarding progress.
• Identify onboarding risks and mitigate proactively.
• Coordinate operational support for Operations and Account Managers.

Skills

Team leadership

Communication

Cross-functional coordination

Education

Bachelor's degree (completed or in progress)

Tools

SAP S/4HANA

Salesforce

Microsoft 365

Job description

Name of the role: Team Lead

Purpose of the role: Lead and coordinate the onboarding operations team to ensure effective execution, accurate distributor data validation, timely issue resolution and escalation, and consistent support across global distributor onboarding activities.

Language: English

Work Location: India

Key Responsibilities

• Manage the team’s day-to-day activities and performance, including:
  • o Validation and tracking of distributor data
  • o End-to-end visibility of onboarding progress
  • o Proactive identification and mitigation of onboarding risks
  • o Coordinating operational support for Operations and Account Managers
• Ensure team readiness by providing access to required tools and systems
• Work closely with project managers to understand project requirements and timelines
• Optimize resource allocation to maximize team efficiency and throughput
• Guide issue resolution and ensure timely escalations to support team execution
• Respond quickly to changes in resource availability or project demand
• Maintain clear stakeholder communication on resource status and project progress
• Ensure team compliance with internal policies (e.g., mandatory training, timecards)
• Conduct regular 1:1s and performance reviews to track outcomes, set expectations, and address gaps

Good to have:

• Experience with SAP S/4HANA or Salesforce
• Networking fundamentals (routing & switching, IP addressing, subnetting, device configuration, static/dynamic routing)
• Background in Order Management, Supply Chain, or Service Delivery
• Knowledge of Master Data Management (MDM)
• Familiarity with Juniper and HPE networking platforms and solutions
• Experience supporting onboarding or enablement programs

Skill Requirements

Must Have:

• Bachelor’s degree completed or in progress
• 2+ years of experience leading and managing teams
• Strong ability to set priorities, plan, and coordinate work
• Strong attention to detail, with a focus on accurate, high-quality deliverables
• Clear and professional communication (written & verbal)
• Experience working in cross-functional and global environments
• Proficiency in Microsoft 365 tools, such as SharePoint, Excel, Outlook, and Teams

Other Requirements

Behavioral competencies:

• Demonstrated leadership through customer focus, cross-functional collaboration, decision-making, strategic execution, and operational performance management
• Strong emotional intelligence and a win-win mindset
• Proactive problem identification and escalation
• Ability to operate in fast-paced environments
• Strong collaboration across geographies and cultures

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.