Team Lead

Paytm; Ahmedabad District, Surat, Vadodara; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Paytm is seeking a growth-minded leader to drive EDC machine sales across multiple locations. You will build and manage a high-performing team, resolve merchant queries, and ensure day-to-day operations run smoothly.

A graduate/post-graduate is required, with strong motivation and leadership skills to grow our merchant base in India. You will work within the EDC Retail team to expand merchant acquisition and engagement, while coaching and developing team members to achieve targets and drive

Qualifications

• Must have experience in leading a team
• Growth mindset and proactive attitude required
• Self-motivation and strong drive to achieve targets
• Excellent communication and collaboration with cross-functional teams

Responsibilities

• Create an inspiring team environment with open communication
• Drive swiping device sales (EDC) in the assigned area
• Resolve merchant queries and engage the merchant base
• Hire and build a capable team and set clear goals
• Delegate tasks, set deadlines and oversee day-to-day operations
• Monitor team performance and report on metrics
• Motivate team members and provide coaching as needed
• Organize team-building activities and develop training needs

Skills

Leading Team

Drive & Initiative

Self-Motivation

Growth Mindset

Education

Graduate / Post Graduate

Job description

About us:

Paytm is Indias leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks financial instruments. To further enhance merchants business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the team: EDC Retail

EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology.

About the role:

The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.

Expectations/ Requirements :

• 1. Create an inspiring team environment with an open communication culture


• 2. Need to drive swiping device sales in the assigned area.


• 3. Resolving merchant queries


• 4. Drive overall engage merchant base


• 5. Capable of hiring and building team


• 6. Set clear team goals


• 7. Delegate tasks and set deadlines


• 8. Oversee day-to-day operation


• 9. Monitor team performance and report on metrics


• 10 .Motivate team members


• 11. Discover training needs and provide coaching


• 12 .Listen to team members feedback and resolve any issues or conflicts


• 13. Recognize high performance and reward accomplishments


• 14. Encourage creativity and risk-taking


• 15. Suggest and organize team building activities

Superpowers/ Skills that will help you succeed in this role

• 1. High level of drive, initiative and self-motivation


• 2. Must Have Experience in Leading Team


• 3. Must Be a Graduate


• 4. Growth Mindset

Why join us :

We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.

Qualification:- Graduate/Post Graduate