Team Assistant

American Express; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Bonus incentives

Medical benefits

Flexible working model

Parental leave

Wellness centers

Counseling services

Career development

Job summary

American Express is seeking a detail-oriented investigator to support the GFCSU and USIU in Gurgaon, India. The role involves researching financial activity for suspicious patterns, reviewing records from US jurisdictions, and collaborating with global teams to ensure compliance with financial crime regulations.

You will conduct across-the-board investigations, synthesize data, and contribute to reporting and narration that informs risk decisions.

Qualifications

• At least two years of analytical or investigative experience, preferably within financial crimes, AML, risk, threat analysis, or fraud fields.
• Ability to demonstrate an understanding of financial crime typologies and patterns.
• Ability to synthesize large amounts of information such as transaction data and identify key trends.

Responsibilities

• Conduct investigations across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption.
• Strong research, report/narration writing, and analytical skills across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption.
• Reviewing and dispositioning Transaction Monitoring, Screening and EDD alerts,
• Demonstrate a keen attention to detail in investigation, analysis, and report/narration writing.
• Meet performance expectations: productivity and quality goals.
• To develop and maintain an adequate knowledge of the financial crime environment.

Skills

Analytical thinking

Investigative experience

Research skills

Excellent communication

Education

Bachelor’s degree

Job description

Job Description

American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior.

The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures.

The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.

The successful candidate will work in our hub in Gurgaon (India) to mitigate risk to the American Express enterprise through research and analysis of financial activity for suspicious patterns along with the review of records. Candidates must be flexible and willing to change responsibilities to meet business needs, should be comfortable reading and reviewing records from US jurisdictions, and be able to work with various teams across American Express, including US & International Market Compliance Officers, line of business representatives, and project teams, among others.

Responsibilities

• Conduct investigations across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption.
• Strong research, report/narration writing, and analytical skills across different GFCSU workflows: AML, EDD, Screening and Anti-Corruption.
• Reviewing and dispositioning Transaction Monitoring, Screening and EDD alerts,
• Demonstrate a keen attention to detail in investigation, analysis, and report/narration writing.
• Meet performance expectations: productivity and quality goals.
• To develop and maintain an adequate knowledge of the financial crime environment.

Qualifications

• Excellent verbal and written communications skills
• At least two years of analytical or investigative experience, preferably within the financial crimes, AML, risk, threat analysis, or fraud fields.
• Ability to demonstrate an understanding of financial crime typologies and patterns utilized to exploit financial institutions.
• Ability to synthesize large amounts of information such as transaction data and identify key trends.
• Ability to work efficiently and independently in a fast-paced environment.
• Incumbent should be flexible to work in rotational shift environment. Shift window is 24*7 with rotational week offs.

Preferred Qualifications

• Certification in Compliance, AML or Financial Crime related fields.
• Experience working in KYC, Transaction monitoring, Sanctions or EDD departments
• ACAMS or similar certification.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world‑class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well‑being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.