TCS IS HIRING FOR Omnissa - Horizon workspace VDI Admin

Tata Consultancy Services; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata Consultancy Services is seeking an experienced IT Infrastructure professional in Chennai to design, deploy, and manage enterprise VDI environments using Horizon and Amazon WorkSpaces. The role covers administration of AWS/AZURE AD integration, automation, and security compliance across global locations.

The candidate will manage Horizon components, create golden images, and support incident/problem/change processes while collaborating with Cloud, Network, and Security teams.

Qualifications

• Responsibilities listed in the ad.

Responsibilities

• Amazon Workspaces Administration
• AWS Infrastructure (EC2, VPC, EBS, IAM)
• Active Directory, MFA & SSO Integration
• PowerShell Scripting & Automation
• Terraform / Infrastructure as Code (IaC)
• AWS CloudWatch & Systems Manager (SSM)
• Citrix Virtual Apps & Desktops
• Design, deploy, administer, and support Hertz enterprise Virtual Desktop Infrastructure (VDI) environments utilizing Omnissa Horizon and Amazon WorkSpaces across global business locations.
• Manage and maintain Horizon components including Connection Servers, Unified Access Gateways (UAG), App Volumes, Dynamic Environment Manager (DEM), Horizon Agents, and related infrastructure services.
• Provision, configure, and support persistent and non-persistent virtual desktop pools, application pools, entitlement assignments, and user access management.
• Administer Amazon WorkSpaces environments, including desktop provisioning, bundle management, image deployment, user onboarding, maintenance activities, and lifecycle management.
• Build, maintain, patch, and optimize golden images, desktop templates, application packaging, and application delivery services.
• Manage AWS infrastructure supporting VDI workloads, including EC2, VPC, EBS, FSx, IAM, CloudWatch, Security Groups, Load Balancers, and cloud networking components.
• Integrate Active Directory, Azure AD, LDAP, MFA, SSO, and identity management solutions to support secure access and authentication.
• Configure and support DEM policies, user profiles, personalization settings, desktop experience optimization, and profile management solutions.
• Monitor desktop performance, session health, resource utilization, user experience metrics, and service availability using enterprise monitoring tools.
• Troubleshoot desktop, application, authentication, profile, connectivity, printing, and performance issues across Horizon and AWS WorkSpaces platforms.
• Perform platform patching, upgrades, backup management, disaster recovery testing, business continuity planning, and capacity management activities.
• Collaborate with Cloud, Infrastructure, Network, Security, Service Desk, and EUC teams to resolve incidents and improve platform stability.
• Support Incident, Request, Problem, Change, Release, and Major Incident processes using ServiceNow while adhering to SLAs and SLOs.
• Maintain architecture documentation, SOPs, operational runbooks, knowledge articles, build guides, and support procedures.
• Drive automation, platform optimization, security compliance, and continuous service improvement initiatives across the Hertz VDI environment.
• Provide operational support for business-critical virtual desktop services ensuring high availability, security, and end-user satisfaction.

Job description

EXP-7-12 yrs

Responsibility

• Amazon Workspaces Administration
• AWS Infrastructure (EC2, VPC, EBS, IAM)
• Active Directory, MFA & SSO Integration
• PowerShell Scripting & Automation
• Terraform / Infrastructure as Code (IaC)
• AWS CloudWatch & Systems Manager (SSM)
• Citrix Virtual Apps & Desktops
• Design, deploy, administer, and support Hertz enterprise Virtual Desktop Infrastructure (VDI) environments utilizing Omnissa Horizon and Amazon WorkSpaces across global business locations.
• Manage and maintain Horizon components including Connection Servers, Unified Access Gateways (UAG), App Volumes, Dynamic Environment Manager (DEM), Horizon Agents, and related infrastructure services.
• Provision, configure, and support persistent and non-persistent virtual desktop pools, application pools, entitlement assignments, and user access management.
• Administer Amazon WorkSpaces environments, including desktop provisioning, bundle management, image deployment, user onboarding, maintenance activities, and lifecycle management.
• Build, maintain, patch, and optimize golden images, desktop templates, application packaging, and application delivery services.
• Manage AWS infrastructure supporting VDI workloads, including EC2, VPC, EBS, FSx, IAM, CloudWatch, Security Groups, Load Balancers, and cloud networking components.
• Integrate Active Directory, Azure AD, LDAP, MFA, SSO, and identity management solutions to support secure access and authentication.
• Configure and support DEM policies, user profiles, personalization settings, desktop experience optimization, and profile management solutions.
• Monitor desktop performance, session health, resource utilization, user experience metrics, and service availability using enterprise monitoring tools.
• Troubleshoot desktop, application, authentication, profile, connectivity, printing, and performance issues across Horizon and AWS WorkSpaces platforms.
• Perform platform patching, upgrades, backup management, disaster recovery testing, business continuity planning, and capacity management activities.
• Collaborate with Cloud, Infrastructure, Network, Security, Service Desk, and EUC teams to resolve incidents and improve platform stability.
• Support Incident, Request, Problem, Change, Release, and Major Incident processes using ServiceNow while adhering to SLAs and SLOs.
• Maintain architecture documentation, SOPs, operational runbooks, knowledge articles, build guides, and support procedures.
• Drive automation, platform optimization, security compliance, and continuous service improvement initiatives across the Hertz VDI environment.
• Provide operational support for business-critical virtual desktop services ensuring high availability, security, and end-user satisfaction.