Task Specialist

NielsenIQ; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ's Analytical Resource Center in Mumbai seeks a Task Specialist to lead analyst development, ensure delivery excellence, and uphold high quality and accuracy across projects. The role combines people leadership, stakeholder management, and research expertise to drive operational effectiveness and growth.

Ideal candidates have a postgraduate degree in Marketing or related field, 2–3 years in market research, and strong Excel/PowerPoint skills.

Qualifications

• Postgraduate degree in Marketing or related field.
• 2–3 years in market research, analytics, or related field (BASES experience preferred).
• Proven experience coaching and developing team members with structured feedback.
• Solid understanding of market research methodologies and industry practices.
• Advanced MS Office skills, especially Excel and PowerPoint.
• Excellent written and verbal English communication.
• Strong attention to detail and quality control.
• Ability to work independently and collaboratively across teams.

Responsibilities

• Train and onboard analysts/associates on NIQ & BASES tools and best practices.
• Provide ongoing coaching to team members throughout projects to ensure timely delivery.
• Review deliverables for accuracy and adherence to standards.
• Monitor progress and ensure deadlines and service expectations are met.
• Develop team capabilities and succession by structured performance management.
• Collaborate with Client Services, Tabulation, BASES Product Support and cross-functional teams.

Skills

People leadership

Stakeholder management

Research expertise

Education

Postgraduate degree in Marketing or related field

Tools

BASES proprietary tools

Microsoft Excel

PowerPoint

Job description

The Analytical Resource Center (ARC) is NIQ's analytics hub based in Mumbai, partnering with client-facing teams across global markets to deliver high-quality research support and actionable business insights.

The Task Specialist will play a critical role in supporting the EEMEA and India client service teams by leading analyst / associate development, ensuring delivery excellence, and maintaining high standards of quality and accuracy across research projects / tasks. This role combines people leadership, stakeholder management, and research expertise to drive operational effectiveness and team growth.

Key Responsibilities:

A) TrainingCoaching, and Quality Assurance

• Train and onboard new analysts / associates on NIQ & BASES proprietary tools, techniques and best practices.
• Asses technical capability gaps and facilitate targeted learning and development initiatives.
• Provide ongoing coaching and guidance to team members throughout the project lifecycle and ad-hoc tasks to ensure successful execution and timely delivery.
• Review project / task deliverables with a strong focus on detail and error-free execution to ensure accuracy, quality, and compliance with established standards.

B) Team and Stakeholder Management

• Monitor work progress and ensure adherence to agreed internal / external deadlines and service expectations.
• Developing team members to take on next level responsibilities.
• Build strong partnerships with client service stakeholders and foster effective collaboration across functions.
• Manage multiple priorities effectively within a dynamic and fast-paced environment.
• Collaborate with Client Services, Tabulation, BASES Product Support, and other cross-functional teams to ensure seamless project delivery.
• Maintain clear documentation, organized project records, and quality-control processes.
• Identify potential project risks or challenges and proactively resolve or elevate them when required.
• Develop and retain talent through effective performance management, recognition of high performers and doing timely interventions on low performers.

Qualifications

• Postgraduate degree with a specialization in Marketing or a related field.
• 2 to 3 years of experience in market research, analytics, or a related field. (BASES Experience is preferred)
• Proven experience managing and coaching team members through consistent structured feedback and professional development.
• Good understanding of market research methodologies and industry practices.
• Advanced Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Excellent written and verbal communication skills in English.
• High attention to detail and commitment to quality.
• Strong organizational, interpersonal and time-management skills.Demonstrated accountability, ownership, and execution focus.
• Positive mindset with a continuous learning orientation.
• Ability to work independently while collaborating effectively across teams.
• Professional, client-focused, and solution-oriented approach.

Additional Information

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit thehttps://nielseniq.com/global/en/news-center/diversity-inclusion

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