Talent & HRBP lead - Mumbai(Lower parel)

One Story; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

One Story in Mumbai seeks a Retail Talent & HRBP Lead who will own end-to-end hiring and people processes across all retail stores.

You will partner with founders and store leadership, build structured processes from scratch, and drive high-quality hiring while strengthening the retail talent engine.

Qualifications

• 5–8 years experience in retail TA or retail HRBP.
• Experience hiring store teams.
• Strong sourcing and poaching ability.
• Comfortable working independently.
• Experience building processes from scratch.
• Strong stakeholder management.
• Hands-on and execution focused.
• Comfortable in fast-paced founder-led environment.

Responsibilities

• Own end-to-end hiring across all stores and retail functions.
• Build strong pipelines for store expansion and readiness for openings.
• Identify and pitch premium talent from luxury brands.
• Partner with leadership on store hiring plans and timelines.
• Act as HRBP for retail teams and support retention initiatives.
• Create hiring trackers, scorecards, and onboarding processes.
• Track and report key hiring metrics and bottlenecks.

Skills

Retail TA

Retail HRBP

Sourcing

Poaching

Stakeholder management

Process building

Independent working

Execution focus

Job description

Cluster Managers

Role Summary

We are looking for a Retail Talent & HRBP Lead who will own end-to-end hiring and people processes across all retail stores.

This role will act as the primary people partner for the retail business while driving high-quality hiring, building structured processes from scratch, and strengthening the overall retail talent engine.

Core Responsibilities

• Retail Hiring Ownership (Primary Focus)

  Own end-to-end hiring across all stores and retail functions

  Hire For

  • Stylists
  • Store Managers
  • Cluster Managers
  • Retail Operations Roles

  Build strong pipelines for ongoing store expansion

  Ensure store hiring readiness before new store openings

  Improve hiring quality and speed

• Premium Talent Sourcing & Poaching

  Actively identify and pitch talent from luxury and bridge-to-luxury brands

  Build networks across premium retail brands

  Maintain ready pipeline of high-quality candidates

  Proactively approach and convert strong profiles

  Move beyond job portal hiring to targeted sourcing

  This is a key success factor for the role.

• Retail Workforce Planning

  Partner with leadership on store hiring plans

  Translate store expansion into hiring timelines

  Plan manpower per store

  Track hiring plan vs actual

  Ensure no store launches are delayed due to hiring

• Retail HRBP Ownership

  This role will also act as the HR partner for retail teams.

  Support store managers on people issues

  Handle performance concerns and exits

  Support retention initiatives

  Improve onboarding experience

  Identify talent gaps across stores

  Build succession pipelines for store managers

  This is not a full corporate HRBP role but will cover retail employee lifecycle.

• Build Processes from Scratch (Critical)

  Create structured hiring trackers

  Build candidate pipelines and databases

  Standardise interview formats

  Create hiring scorecards

  Set up offer tracking systems

  Document hiring and onboarding processes

  Build simple HR trackers for retail teams

  This role will need to create systems and structure from the ground up.

• Hiring Analytics & Reporting

  Track Hiring Metrics

  • time to hire
  • offer-join ratio
  • source quality
  • early attrition

  Share monthly hiring updates

  Identify hiring bottlenecks

  Improve hiring efficiency

• Stakeholder Partnership

  Work closely with founders and retail leadership

  Run hiring reviews

  Advise on compensation benchmarks

  Push for faster decisions when required

Team Structure

Individual contributor role

One junior recruiter/HR support resource

Full ownership of retail talent

KPIs

• Store hiring readiness
• Hiring plan vs actual
• Time to hire
• Offer-join ratio
• Quality of hire
• 90-day retention
• Strength of premium talent pipeline

Ideal Profile

• 5–8 years experience in retail TA or retail HRBP
• Experience hiring store teams
• Strong sourcing and poaching ability
• Comfortable working independently
• Experience building processes from scratch
• Strong stakeholder management
• Hands-on and execution focused
• Comfortable in fast-paced founder-led environment
• Skills: hiring,retail,sourcing,store,hrbp,talent acquisation,brand,talent acquisition and management,specialty retail,ta