Talent Acquisition Manager (Mid-Senior Level)

ERM; New Delhi; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

ERM is seeking a Talent Acquisition Manager in India to lead the Global Services TA team, partnering with hiring managers across India, North America and EMEA to attract and hire high-caliber talent.

You will translate business priorities into TA strategies, drive execution through your team, leverage data to tell a clear story, and implement scalable solutions for volume hiring while preserving candidate experience.

Qualifications

• Significant talent acquisition leadership experience in a complex, matrix organisation.
• Experience partnering with executive leaders on workforce planning and talent strategy.
• Experience delivering executive-level reporting and governance updates for senior leadership audiences.
• Exposure to global delivery environments with proven track record.

Responsibilities

• Define and execute the Global Services talent acquisition strategy, ensuring hiring plans support growth and capability needs.
• Lead, coach and develop Talent Acquisition leaders and teams to build a high-performance culture.
• Partner with senior business and HR stakeholders to understand talent requirements and deliver effective hiring solutions.
• Establish and optimise scalable recruitment processes, governance and operating standards.
• Develop and implement talent attraction strategies to strengthen pipelines for hard-to-find skills.
• Prepare and present talent acquisition performance updates and insights to leadership.
• Champion recruitment technology, automation and best practices to improve efficiency and user experience.
• Promote a positive candidate and hiring manager experience aligned with ERM's values.

Skills

TA leadership

Stakeholder mgmt

Strategic thinking

Data analytics

Team leadership

Tools

Workday

Gem

Job description

Why this role matters?

As the Talent Acquisition Manager, you will lead ERM's Global Services Talent Acquisition team in India, overseeing a team of recruiters supporting hiring across the Consulting Delivery Hub (CDH) and Global Delivery Centre (GDC). You will work in close partnership with hiring managers and business leaders within India, North America and EMEA to attract, engage and hire exceptional talent into ERM's Global Services. This role is critical to enabling the growth and success of our global service centre, while driving continuous improvement, operational efficiencies and scalable recruitment solutions that support volume hiring without compromising quality or candidate experience. As a solution-focused Talent Acquisition leader, you will translate business priorities into actionable talent acquisition strategies, driving execution through your team. You will use data and insights to tell a clear story, anticipate challenges, and develop practical solutions that ensure the successful delivery of recruitment and business objectives. We value professionals who have shown loyalty, consistency, and long-term commitment in their careers. Evidence of career progression, increased responsibilities, and promotions within a single organisation is particularly attractive, as it reflects both strong performance and the ability to build lasting professional relationships.

What you'll bring:

• Significant Talent Acquisition leadership experience within a complex, matrix organisation, with a track record of supporting global stakeholders and business functions.
• Experience leading through others, with the ability to develop Talent Acquisition leaders, build high-performing teams and drive accountability across a recruitment function.
• Strong strategic thinking capability, combined with the ability to translate strategy into pragmatic, deliverable solutions that drive business results.
• Proven experience operating in fast-paced, evolving or scale-up environments, building processes, structures and operating models that enable growth.
• Exceptional stakeholder management skills, with the confidence to influence, challenge and partner with senior leaders across different regions, cultures and business priorities.
• The ability to navigate ambiguity, manage competing priorities and bring clarity and structure.
• Strong analytical and problem-solving skills, with the ability to leverage data, insights and market intelligence to influence.
• Experience producing executive-level reporting and translating complex data into clear, compelling recommendations for senior stakeholders A continuous improvement mindset, with experience identifying opportunities to improve efficiency, effectiveness and scalability through process improvement and technology.
• Resilience, commercial acumen and a results-oriented approach, with the ability to anticipate challenges, think ahead and deliver solutions in a dynamic environment.

Key responsibilities:

• Define and execute the Global Services talent acquisition strategy, ensuring hiring plans support business growth, workforce priorities and future capability needs.
• Lead, coach and develop Talent Acquisition leaders and teams, building a high-performance culture focused on accountability, collaboration and continuous improvement.
• Partner with senior business and HR stakeholders to understand talent requirements, influence workforce decisions and deliver effective hiring solutions.
• Establish and optimise scalable recruitment processes, governance and operating standards that drive consistency, quality and efficiency.
• Develop and implement talent attraction strategies that strengthen talent pipelines and improve access to critical and hard-to-find skills.
• Prepare and present talent acquisition performance updates, reporting and insights to business and HR leadership, providing visibility of hiring progress, risks, challenges and opportunities.
• Champion the adoption of recruitment technology, automation and best practices to enhance operational effectiveness and user experience.
• Promote a positive candidate and hiring manager experience, ensuring every interaction reflects ERM's values and employer brand.

Preferred:

• Minimum of 10 years’ experience in Talent Acquisition leadership and management roles.
• Experience partnering with executive and senior business leaders on workforce planning and talent strategy.
• Experience of managing Talent Acquisition managers and recruiters.
• Exposure to global delivery or GCC environments with proven track record.
• Strong knowledge of recruitment technologies, applicant tracking systems and CRM platforms, including Workday and Gem.
• Experience using automation, analytics and AI-enabled tools to improve recruitment efficiency and effectiveness.
• Experience developing executive-level reporting, dashboards and governance updates for senior leadership audiences.
• Strong understanding of recruitment delivery models, including in-house, RPO and outsourced recruitment partnerships.
• Experience hiring within professional services, consulting, engineering, technology or other knowledge-based organisations.

Discover Life at ERM

Curious about our culture and what makes ERM a great place to grow your career? Explore these resources to learn more about our people, values, and the impact we create: Talent Brochure: TM - Candidate brochure Life at ERM: Life at ERM At ERM, sustainability is our business. We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.

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