Talent Acquisition Senior Specialist

ERM; Bengaluru; On-site; INR 1,500,000 - 2,800,000; Full time

Job summary

ERM is seeking a Talent Acquisition Team Leader (Senior Specialist) in Bengaluru to build and lead a high-performing recruitment function within the Consulting Delivery Hub. You will partner with the Talent Acquisition Manager to deliver hiring across multiple functions, mentor recruiters, and drive accountability, quality and timely outcomes for senior and critical roles.

You will coach teams, manage workloads, report on progress, and shape recruitment strategy while upholding ERM’s commitment

Qualifications

• Significant Talent Acquisition experience within a matrix organisation.
• Experience coaching, mentoring and developing recruiters to improve capability and performance.
• Ability to provide performance feedback, coaching and development support to recruiters at varying levels of experience.
• Strong stakeholder management skills, with the ability to build trusted relationships with hiring managers and business leaders.
• Experience managing recruitment delivery across multiple roles, functions or business areas simultaneously.
• Strong organisational and prioritisation skills, with the ability to manage competing demands and changing priorities.
• A data-driven mindset, using recruitment metrics and insights to identify risks and drive performance improvements.
• Experience producing recruitment updates and communicating progress, challenges and recommendations to stakeholders.

Responsibilities

• Lead, coach and develop a team of recruiters, creating a culture of accountability, collaboration and high performance.
• Provide day-to-day direction and support to recruiters, ensuring workloads are balanced and hiring priorities are effectively managed.
• Monitor team performance against agreed service levels and hiring objectives, providing coaching and support to drive continuous improvements.
• Lead end-to-end recruitment for senior, specialist and business-critical positions, developing targeted hiring strategies and acting as a trusted talent advisor to hiring leaders.
• Partner with hiring managers and stakeholders to support the successful delivery of recruitment activity across Global Services.
• Monitor recruitment performance, pipeline health and hiring progress, proactively identifying risks and implementing corrective actions where required.
• Support recruiter development through coaching, capability building, quality reviews and sharing of best practices.
• Ensure recruitment processes, governance requirements and service standards are consistently applied across the team.
• Prepare recruitment updates, performance reports and hiring insights for the Talent Acquisition Manager and key stakeholders.
• Drive continuous improvement initiatives that enhance recruiter effectiveness, process efficiency and hiring outcomes.
• Support the implementation and adoption of recruitment technologies, tools and ways of working.
• Promote a positive candidate and hiring manager experience throughout the recruitment lifecycle.
• Act as an escalation point for complex recruitment challenges, providing guidance and support to recruiters and stakeholders.
• Work closely with the Talent Acquisition Manager to translate strategy into operational delivery and achieve hiring objectives.

Skills

Talent acquisition experience

Coaching recruiters

Stakeholder management

Delivery leadership

Data-driven

Tools

Workday

Gem

Job description

Why this role matters? As the Talent Acquisition Team Leader (Senior Specialist), you will lead and develop a team of recruiters supporting hiring across ERM's Consulting Delivery Hub (CDH) in India. Working in partnership with the Talent Acquisition Manager, you will ensure recruitment activity is delivered effectively, consistently and in line with business priorities. This role is critical to driving recruiter capability, delivering hiring outcomes and creating a high-performing recruitment team that provides an exceptional experience for hiring managers and candidates.

What you'll impact

You will play a key role in enabling successful hiring outcomes by building recruiter capability, driving delivery excellence and creating a culture of accountability, collaboration and continuous improvement. Through strong coaching and operational leadership, you will help ensure Global Services can attract and secure the talent needed to achieve its business objectives.

What you'll bring

• Significant Talent Acquisition experience within a matrix organisation.
• Experience coaching, mentoring and developing recruiters to improve capability and performance.
• Ability to provide performance feedback, coaching and development support to recruiters at varying levels of experience.
• Strong stakeholder management skills, with the ability to build trusted relationships with hiring managers and business leaders.
• Experience managing recruitment delivery across multiple roles, functions or business areas simultaneously.
• Strong organisational and prioritisation skills, with the ability to manage competing demands and changing priorities.
• A data-driven mindset, using recruitment metrics and insights to identify risks and drive performance improvements.
• Experience producing recruitment updates and communicating progress, challenges and recommendations to stakeholders.
• Strong problem-solving skills and the ability to proactively identify and resolve hiring challenges.
• A continuous improvement mindset and a passion for developing people and improving recruitment practices.
• Excellent communication skills, with the confidence to influence stakeholders and HR colleagues.

Preferred

• Demonstrated success acting as a team lead, mentor or coach within a Talent Acquisition function.
• Exposure to high-volume, project-based or growth-focused hiring programmes.
• A track record of recruiting across multiple business functions, markets and geographies.
• Proficiency in recruitment technologies, applicant tracking systems and CRM platforms, including Workday and Gem.
• Knowledge of in-house, RPO and outsourced recruitment delivery models.
• Understanding of recruitment reporting, governance frameworks and performance measures.
• Familiarity with Global Capability Centre (GCC), Shared Services, Global Business Services or consulting environments.
• Exposure to recruitment transformation, process optimisation or continuous improvement initiatives.

Key Responsibilities

• Lead, coach and develop a team of recruiters, creating a culture of accountability, collaboration and high performance.
• Provide day-to-day direction and support to recruiters, ensuring workloads are balanced and hiring priorities are effectively managed.
• Monitor team performance against agreed service levels and hiring objectives, providing coaching and support to drive continuous improvements.
• Lead end-to-end recruitment for senior, specialist and business-critical positions, developing targeted hiring strategies and acting as a trusted talent advisor to hiring leaders.
• Partner with hiring managers and stakeholders to support the successful delivery of recruitment activity across Global Services.
• Monitor recruitment performance, pipeline health and hiring progress, proactively identifying risks and implementing corrective actions where required.
• Support recruiter development through coaching, capability building, quality reviews and sharing of best practices.
• Ensure recruitment processes, governance requirements and service standards are consistently applied across the team.
• Prepare recruitment updates, performance reports and hiring insights for the Talent Acquisition Manager and key stakeholders.
• Drive continuous improvement initiatives that enhance recruiter effectiveness, process efficiency and hiring outcomes.
• Support the implementation and adoption of recruitment technologies, tools and ways of working.
• Promote a positive candidate and hiring manager experience throughout the recruitment lifecycle.
• Act as an escalation point for complex recruitment challenges, providing guidance and support to recruiters and stakeholders.
• Work closely with the Talent Acquisition Manager to translate strategy into operational delivery and achieve hiring objectives.

At ERM, sustainability is our business. We are the world’s largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance. ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities. Our diverse global team of experts works with the world’s leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation. With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor. Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it). Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM’s purpose through delivering tangible progress in what the United Nations coined The Decade of Action. Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world. We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth. At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet.