Tableau CRM Analytics Professional

Capgemini; Mumbai, Bengaluru; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

Capgemini Mumbai is seeking an experienced Salesforce CRM Analytics (CRMA) Developer to design, build, and optimize enterprise CRMA dashboards and data pipelines. You will leverage JSON customization and SAQL to create high-performance dashboards that meet complex business needs.

Collaborate with Salesforce Administrators, Developers, Architects and stakeholders to translate requirements into scalable analytics solutions, tune performance, secure data with row-level predicates, and deliver

Qualifications

• 5-8 years of experience as Salesforce CRM Analytics (CRMA) Developer.
• Deep knowledge of CRMA dashboards and architecture vs Tableau.
• Experience building queries with SAQL and SQL.
• Experience building and optimizing Data Syncs, Dataflows and Recipes.
• Strong understanding of row-level security: Security Predicates and Sharing Inheritance.
• Solid grasp of Salesforce core objects, fields and permission sets.

Responsibilities

• Design, develop, and maintain enterprise-level Salesforce CRM Analytics dashboards and datasets.
• Build interactive dashboards using CRMA components and JSON customization.
• Develop complex business logic using SAQL and SQL.
• Create, schedule, and optimize Data Syncs, Dataflows, and Recipes for efficient processing.
• Implement security via Security Predicates and Sharing Inheritance for row-level access control.
• Collaborate with admins, developers, architects, and stakeholders to deliver analytics solutions.
• Troubleshoot dashboards, datasets, and dataflow issues while maintaining data quality and governance.

Skills

CRMA Dashboarding

JSON Customization

SAQL Expertise

Data Pipelines

Recipe Optimization

Row-Level Security

Tools

CRMA

JSON

SAQL

SQL

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations

Your Role

• Design, develop, and maintain enterprise-level Salesforce CRM Analytics (CRMA) dashboards and datasets.
• Build highly interactive and performance-optimized dashboards using CRMA dashboard components and JSON customization.
• Develop complex business logic and analytical queries using SAQL and SQL.
• Create, schedule, and optimize Data Syncs, Dataflows, and Recipes for efficient data processing.Implement advanced data modeling, joins, and cogrouping techniques across multiple datasets.
• Ensure data security by configuring Security Predicates and Sharing Inheritance for row-level access control.
• Analyze business requirements and translate them into scalable reporting and analytics solutions.
• Optimize dashboard performance, query execution, and data pipeline efficiency.
• Work closely with Salesforce Administrators, Developers, Architects, and Business Stakeholders to deliver analytics solutions.
• Manage CRMA data ingestion from Salesforce objects, ensuring accurate mapping of fields and data types.Troubleshoot dashboard, dataset, and dataflow issues while maintaining data quality and governance.Follow best practices for CRMA development, deployment, and performance tuning.

Your Profile

• Required 5-8 years of experienced Salesforce CRM Analytics (CRMA) Developer to design, build, and optimize enterprise-level dashboards and data pipelines.
• Having experience in developing high-performance CRMA dashboards by customizing JSON structures, navigating CRMA's unique architecture and limitations compared to tools like Tableau.
• Experienced in building advanced query using SAQL and SQL (utilizing CRMA-specific cogrouping), managing data engineering via optimized Data Syncs, Dataflows, and Recipes, and enforcing strict row-level security using Security Predicates and Sharing Inheritance.
• To succeed, should have deep understanding of core Salesforce fundamentals, including objects, permission sets, data types, and how CRMA ingests platform data.
• Primary Skills (Must-Have)CRMA Dashboarding: Deep knowledge of CRMA dashboard limitations and capabilities vs. Tableau.JSON Customization: Hands-on experience editing dashboard JSON for advanced layouts and steps.SAQL Expertise: Advanced scripting in Salesforce Analytics Query Language for complex logic.Data Pipelines: Building, scheduling, and optimizing Recipes, Dataflows, and Data Syncs.Recipe Optimization: Ability to split data recipes by execution frequency to maximize performance.Row-Level Security: Implementing Security Predicates and Sharing Inheritance within CRMA.
• Secondary Skills (Highly Preferred)Core Salesforce Architecture: Solid grasp of standard/custom objects, fields, and permission sets.CRMA Data Mapping: Deep understanding of how Salesforce data types ingest and translate into CRMA.SQL & Complex Joins: Strong background in relational database joins to accelerate data modelling.Cogrouping Mastery: Understanding CRMA-specific multi-dataset joining techniques that differ from traditional SQL.

What You will Love

• We're committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini.

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