TA & CL Operations Analyst I

Swiss Re; Bengaluru; Hybrid; INR 700,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Swiss Re Bangalore is seeking an agile Reinsurance Operations Associate to join the APAC Property and Casualty Operations Team. The role involves end-to-end processing of Reinsurance accounts, claims handling, and ensuring quality standards across the portfolio.

You will collaborate with internal partners across regions and use PowerBI and data tools to steer performance. Hybrid work arrangement requires in-office presence at least three days per week, with strong attention to detail, finance

Qualifications

• Bachelor's degree in finance/ accounting/ insurance or related field.
• Strong proficiency in Excel and numerical accuracy.
• Excellent verbal and written communication skills.

Responsibilities

• End-to-end processing of Reinsurance accounts (premiums, claims, brokerage).
• Handle Reinsurance claims from simple to mid complex cases.
• Capture accurate claim information from client documents and conditions.

Skills

Excel

Attention to detail

Verbal & written communication

Education

Bachelor's degree in finance/ accounting/ insurance

Tools

PowerBI

Job description

Job Summary

We are looking for an agile, motivated, and dedicated individual who is ready to join our APAC Property and Casualty Operations Team in Bangalore as Reinsurance Operations Associate. APAC Operations is part of the P&C Re Operations Division, which handles the in-force reinsurance business from end to end.

Responsibilities

• End-to-end processing of client Reinsurance accounts (premiums, claims, brokerage, etc.) ensuring deliverables and quality standards are met as defined
• Handling Reinsurance claims (simple to mid complex cases) through adequate understanding of Reinsurance Claims principles
• Capture accurate claim information by referring to claim advice reported by clients/ brokers and contract documents/conditions
• Maintain accuracy and quality parameters as defined by the process
• Rigorous follow up on outstanding queries/topics as per the defined process using the escalation matrix
• Problem solving/analysis for own portfolio, to determine underlying trends and following up on the same to deliver closure of issues
• Ensure financial transactions/payments are in adherence to processes and guidelines, quality management framework and key controls
• Timely collection of funds (Accounts Receivable), keeping track of financials within the assigned portfolio
• Ensure timely and accurate reporting and compliance with internal/external/regulatory requirements and/or commitments
• Manage own workload effectively to achieve agreed service/business standards
• Contact internal business partners and external clients directly (either written or verbal) to resolve any long pending operational issues like missing accounting information, incorrect data, payment delays, etc.
• You will work collaboratively across teams, functions and regions and support the requirements of internal clients
• Usage of PowerBI and data tools to assess and steer the portfolio

About the team

You will join a very experienced and highly motivated Reinsurance operations team handling portfolios for diverse APAC regions. Our responsibilities require regular interactions with peers and experts from other locations, deliver best service and most value to our clients. With our continuous improvement mindset our aim is to provide our external clients and internal partners with fast, easy, and effective ways of conducting business within an environment where the risks are understood.

About you

• Minimum bachelors in finance, Accounting, Insurance, or related fields, with min 3 years of work experience
• Flair for figures and proficiency in Excel
• Good verbal and written business interpersonal skills
• Being an agile team player with the ability to manage own workload and demonstrate a sense of Accountability, Responsibility and Commitment
• Ability to work together collaboratively, flexibly, and constructively in a team/group environment including in virtual set-ups
• Ability to challenge the status quo and manage multiple business partners (multi-cultural and cross functional teams in a virtual set-up)
• Insurance/Finance related certifications will be an added advantage

Working Arrangements

Our hybrid work model where the expectation is that you will be in the office at least three days per week.