Systems Manager

gsknch; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Haleon in Bengaluru seeks a seasoned Global ICO Systems Manager to shape and manage intercompany systems, drive process design, and deliver governance over reporting platforms supporting trading partner operations.

The role focuses on end-to-end process ownership, performance management, and continuous improvement across finance architecture and data integrity, enabling sustained benefits realization.

Qualifications

• Strong technical understanding of intercompany trade within Record-to-Decision, including ICT and HTS reporting.
• Experience with SAP S/4HANA, reporting tools, and data governance.
• Ability to design future-state intercompany processes and drive automation.
• Proven track record in governance, transformation, and stakeholder management.

Responsibilities

• Define and maintain the strategic roadmap for Intercompany Trade (ICT), Trading Partner management, and reporting solutions.
• Lead continuous improvement initiatives focused on productivity, controls, data quality, and cost efficiency.
• Own and enhance Global ICO reporting, profit elimination reporting, and management information frameworks.
• Partner with Finance, Global Business Services, and Digital & Technology teams for intercompany-related solutions.

Job description

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Global ICO Systems Manager

Global ICO Systems Manager will be responsible for shaping, measuring and continuously improving system and process elements to deliver business value. The role partners with the Business Process Owner (BPO) and other BPEs to manage the current process (including ensuring proposed changes are aligned to the intended future state), define the future end‑to‑end process vision and roadmap, ensuring high‑quality, well‑controlled and user‑centric processes are created, and drive the transition from current state to future state through disciplined execution, strong governance and effective change delivery. They support the Global ICO team in maximising value delivery through rigorous performance management, adoption oversight and continuous improvement activities, to ensuring that committed benefits are realised and sustained.

Strong technical understanding of intercompany trade of goods and services within Record‑to‑Decision, including how intercompany transactions are initiated, fulfilled, billed, accounted for, reconciled, and reflected in group reporting. Key focus on Global ICO reporting, Trading Partner reporting and understanding of Haleon Trading Services (HTS), Haleon Exports (HxL) recording and reporting, VAT treatments, hedging, cash flow policy.

Key Duties / Responsibilities

Intercompany Systems Strategy & Ownership

• Serve as the global business lead for Intercompany systems, reporting platforms, and associated technologies supporting intercompany operations.
• Define and maintain the strategic roadmap for Intercompany Trade (ICT), Trading Partner management, and reporting solutions.
• Drive the evolution of the intercompany operating model through simplification, automation, and standardization initiatives.
• Ensure system enhancements and process changes align with the target-state finance architecture and strategic objectives.
• Act as the primary liaison between Finance, Global Business Services, and Digital & Technology teams for intercompany-related solutions.

Process Design, Governance & Continuous Improvement

• Partner with the BPO and cross-functional stakeholders to design future-state end-to-end intercompany processes.
• Assess current-state processes, identify bottlenecks, risks, inefficiencies, and opportunities for automation.
• Lead continuous improvement initiatives focused on productivity, controls, data quality, and cost efficiency.
• Simplify the communication and understanding of Haleon's Trading Partner operating model, intercompany profit elimination processes, and ICT landscape.
• Facilitate design workshops and stakeholder sessions to gather business requirements and validate proposed solutions.
• Drive process decisions through established governance forums and ensure timely communication of outcomes.
• Ensure global process consistency while accommodating necessary regional and business-specific requirements.

Reporting, Analytics & Performance Management

• Own and enhance Global ICO reporting, profit elimination reporting, and management information frameworks.
• Develop meaningful KPIs, dashboards, and performance metrics to monitor operational effectiveness and process health.
• Leverage data and analytics to identify trends, risks, improvement opportunities, and value realization outcomes.

Systems, Data & Technology Leadership

• Act as subject matter expert for intercompany systems including SAP S/4HANA, ICT platforms, Bison, and associated reporting tools.
• Develop a strong understanding of data flows, interfaces, system dependencies, and reporting architecture.
• Partner with technology teams to prioritize enhancements, resolve production issues, and improve user experience.
• Drive automation opportunities through workflow solutions, continuous accounting, robotics, and advanced analytics.
• Ensure master data governance and data integrity across trading partner and intercompany reporting structures.

Change Delivery & Transformation

• Support transformation programs by ensuring business readiness for system and process changes.
• Partner with change management teams to assess people impacts and implement adoption s