Systems Integration Senior Analyst

NTT DATA, Inc.; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

NTT DATA Services in Bengaluru, India, is seeking a Middleware Systems Integration Senior Analyst to design, implement, and support enterprise messaging and integration platforms. The role focuses on secure, high-performance messaging across distributed apps using IBM MQ, Kafka, ActiveMQ and RabbitMQ, with emphasis on reliability and observability.

You will work on integration engineering with IBM IIB/ACE, implement security (TLS/mTLS, OAuth), participate in CI/CD, and contribute to automation,

Qualifications

• Bachelor’s degree required.
• Experience with enterprise messaging and integration platforms.
• Strong troubleshooting and networking skills.

Responsibilities

• Design, implement, administer, and support enterprise messaging and integration platforms.
• Configure and secure IBM MQ, Kafka, ActiveMQ, RabbitMQ.
• Develop integration flows using IBM IIB/ACE and REST/SOAP connectors.
• Manage monitoring dashboards and perform incident response.
• Contribute to CI/CD and automation for deployments.

Skills

IBM MQ

IBM IIB/ACE

IBM TWS/IWS

MQTT / MQXR

Apache Kafka

Apache ActiveMQ

RabbitMQ

Linux/Unix

Networking

Debugging

Education

Bachelor's Degree in Computer Science / Information Technology or equivalent

Tools

Kubernetes

OpenShift

Azure Event Hub

AWS MQ/Kinesis/SNS/SQS

GCP Pub/Sub

Jenkins / CI/CD

Job description

Middleware Systems Integration Senior Analyst

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Middleware Systems Integration Senior Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

MQ & IIB Job Description

Middleware - Enterprise Messaging and Integration Administrator

Role Summary

NTT DATA is seeking -- years of experienced Enterprise Messaging & Integration Engineer is responsible for designing, implementing, administering, and supporting enterprise-grade messaging, integration, and workload automation platforms. This role ensures secure, reliable, high performance communication between distributed applications using IBM, Apache, and open source messaging technologies. The engineer also manages complex scheduling environments and contributes to automation, observability, and continuous improvement of mission critical integration systems.

Key Responsibilities

1. Messaging Platform Administration (IBM MQ, Kafka, ActiveMQ, RabbitMQ)

• Install, configure, upgrade, and secure messaging platforms.
• Create and manage messaging artifacts: queue managers, queues, topics, channels, listeners, security settings, retention policies.
• Implement HA/DR, clustering, replication, and multi-node failover strategies.
• Performance tuning: throughput optimization, message persistence, batch sizes, connection pools, buffer/log tuning.
• Monitor health metrics using dashboards (Prometheus/Grafana/ELK/Splunk) and handle incidents proactively.
• Troubleshoot message flow failures, dead-letter queues, consumer lag, stuck messages, and network bottlenecks.

2. Integration Engineering (IBM IIB / ACE)

• Design, develop, and deploy message flows using ESQL, Java, mapping nodes, REST/SOAP connectors, MQ/Kafka nodes.
• Build and manage BAR files, integration nodes, servers, policies, and environment overrides.
• Implement integration security: TLS/mTLS, OAuth/JWT, Basic Auth, certificate management.
• Troubleshoot and optimize integration flows for latency, throughput, parser efficiency, and memory footprint.
• Participate in CI/CD pipelines, automated deployments, unit testing, and environment migrations.

3. IoT & Telemetry Messaging (IBM MQXR / MQTT)

• Configure and support MQXR Telemetry listeners, MQTT topics, subscriptions, and QoS policies.
• Secure MQTT clients using TLS certificates, access control, and throttling policies.
• Monitor MQTT client connections, sessions, retained messages, and message routing to backend MQ systems.

4. Workload Automation (IBM TWS / IWS)

• Install, upgrade, configure, and administer TWS/IWS masters, controllers, and agents.
• Build job streams, calendars, dependencies, event triggers, and SLA monitoring.
• Troubleshoot job failures, optimize schedules, and implement recovery workflows.
• Integrate workload scheduler with MQ, REST APIs, databases, file systems, and enterprise applications.

5. Security, Governance & Compliance

• Implement end to end security for messaging and integration technologies: TLS/SSL, mTLS, JAAS, CHLAUTH policies, RBAC, OAuth/SASL.
• Perform auditing & reporting for security compliance frameworks.
• Ensure platform hardening, certificate rotation, and vulnerability remediation.

6. Automation, DevOps & Observability

• Create automation scripts (Shell, Python, PowerShell) for deployments, housekeeping, and monitoring.
• Build IaC templates (Ansible, Terraform) for consistent provisioning.
• Integrate platforms into CI/CD pipelines (Jenkins, Azure DevOps, GitLab CI).
• Maintain dashboards for real time system health and SLA adherence.

7. Documentation & Collaboration

• Create runbooks, SOPs, operational guidelines, and architectural diagrams.
• Work closely with application teams, architects, network, cloud, and security teams.
• Participate in on call rotation and production support responsibilities.

Required Skills & Experience

• Strong working knowledge of:
  • IBM MQ (Distributed / MQ Clustering / Security)
  • IBM IIB/ACE development & administration
  • IBM TWS/IWS job scheduling
  • MQTT / MQXR messaging
  • Apache Kafka (brokers, topics, partitions, ACLs, Schema Registry)
  • Apache ActiveMQ (Classic/Artemis)
  • RabbitMQ (AMQP, mirrored/quorum queues, federation/shovel)
• Strong Linux/Unix system administration skills.
• Strong debugging skills across messaging, network, TLS, and application layers.
• Good understanding of networking (TCP/IP, firewalls, load balancers, proxies).

Good-to-Have Skills

• Experience with Kubernetes (OpenShift/EKS/AKS) for containerized messaging platforms.
• Cloud messaging equivalents (Azure Event Hub, AWS MQ/Kinesis/SNS/SQS, GCP Pub/Sub).
• Experience with microservices and event-driven architectures.
• Exposure to CI/CD, GitOps, Infrastructure-as-Code.
• Monitoring tool exposure

Soft Skills & Competencies

• Strong analytical and troubleshooting skills
• Good documentation and communication skills
• Customer-focused approach
• Ability to work in global teams
• Ability to work in 24×7 support rotations when required.
• Risk identification and proactive mitigation mindset

Educational Qualifications

• Bachelor’s Degree in Computer Science / Information Technology or equivalent
• Relevant certifications (if any) preferred

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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