Systems Engineering SPECIALIST - SCCM/Intune

NTT America, Inc.; Dadri; Hybrid; INR 900.000 - 1.300.000; Vollzeit

Benefits dieser Stelle

Health insurance (self & family)

PF & gratuity

Variable performance bonus

Leave travel allowance (LTA)

Professional certification support

Zusammenfassung

NTT DATA is seeking an SCCM/Intune Engineer – Endpoint Management in India to join our EPM Delivery Centre. This mid-level role focuses on end-to-end lifecycle management of Windows endpoints using SCCM/Intune and ManageEngine Patch Manager Plus, with emphasis on security compliance and automated patching workflows.

You will design and implement OSD strategies, manage image maintenance, and support third-party patching across a global client base.

Qualifikationen

• Bachelor's degree in IT/CS or equivalent.
• 4–6 years in enterprise endpoint management.
• Experience with Intune and ManageEngine in MSP/ outsourcing environments.
• Knowledge of SCCM/Intune co-management and modern management workflows.

Aufgaben

• Manage end-to-end endpoint lifecycle operations for SCCM/Intune deployments.
• Oversee automated patching lifecycle using Patch Manager Plus / Endpoint Central.
• Configure and maintain OS deployment using SCCM/MDT integration for global clients.
• Maintain image documentation, build standards, and patch currency records.
• Handle L2/L3 escalations with root-cause analysis and permanent fixes.

Kenntnisse

SCCM/ConfigMgr

Intune device management

ManageEngine Patch Manager Plus

OS Deployment (OSD)

PowerShell scripting

Azure AD / Hybrid Azure AD

APD patching & compliance

English communication

Ausbildung

Bachelor's degree in IT/CS

Tools

Microsoft Intune

ManageEngine Patch Manager Plus

MDT integration

WinPE

SCCM reporting

Jobbeschreibung

POSITION DETAILS

Job Title: SCCM/Intune Engineer – Endpoint Management

Location: India — Pune / Bangalore / Hyderabad / Chennai / Noida (Hybrid)

Employment Type: Full-Time (Permanent)

Experience: 4–6 years of experience in enterprise endpoint management with demonstrated proficiency in both Microsoft Intune and ManageEngine, preferably in a managed services or IT outsourcing environment.

Compensation: Competitive CTC commensurate with experience. Benefits include health insurance (self and family), PF, gratuity, variable performance bonus, leave travel allowance (LTA), and professional certification support.

Work Hours: IST - aligned shifts; flexibility required for global client coverage

ROLE OVERVIEW

We are seeking a skilled SCCM/Intune Engineer to join NTT DATA's India EPM Delivery Centre. This mid-level role involves independently managing end-to-end endpoint lifecycle operations. We are looking for a dedicated ManageEngine Patch Management Engineer to take full ownership of our endpoint security compliance and automated patching lifecycle. In this role, you will manage, configure, and maintain our deployment of ManageEngine Patch Manager Plus (or Endpoint Central patching modules). Your primary goal will be to secure our enterprise environment by systematically deploying OS updates and keeping third-party applications up to date to minimize our corporate vulnerability footprint.

KEY RESPONSIBILITIES

OS Deployment & Image Management

• Design, build, and maintain Windows 10/11 OSD task sequences using SCCM/MDT integration for global client environments.
• Manage WinPE boot images, driver packages, and deployment boundaries for OSD operations.
• Support OS refresh, wipe-and-reload, and in-place upgrade deployment scenarios.
• Troubleshoot OSD failures including PXE boot issues, task sequence errors, and driver conflicts.
• Contribute to Windows Autopilot profile configuration and deployment for Intune-managed devices.
• Maintain image documentation including build standards, versioning, and patch currency records.

Patch Management

• Automated Patch Deployment (APD): Design, configure, and manage Patch Manager Plus workflows to automate the entire patching lifecycle—from vulnerability database synchronization to final deployment.
• Cross-Platform OS Management: Oversee scheduled and critical patching for a heterogeneous network environment encompassing Windows Endpoints.
• Third-Party Application Patching: Package, test, and push updates for an extensive catalog of supported third‑party enterprise software (e.g., Adobe, Java, web browsers, and productivity suites).
• Test & Approve Testing Ring Processes: Establish strict deployment policies using non-production test groups to verify patch stability before pushing updates into the production environment.
• Decline & Exclude Rule Management: Review security advisories and selectively decline patches that cause known infrastructure conflicts or are incompatible with legacy enterprise software.
• Compliance Reporting: Utilize the Patch Manager dashboard to generate real‑time compliance audits, vulnerability summaries, and endpoint patching health reports for executive leadership.

Application & Software Management

• Manage complex application deployments using SCCM applications with detection methods, requirements, and dependencies.
• Package enterprise applications using .intunewin format and deploy via Intune with advanced targeting.
• Support software metering, asset intelligence, and license management activities in SCCM.
• Design and implement application supersedence and uninstall workflows.
• Collaborate with app packaging teams to validate and test packaged software before production deployment.

Infrastructure & Platform Management

• Monitor and maintain SCCM site server health, DP replication, and component status for client environments.
• Manage Intune connector, certificate infrastructure, and Intune service health.
• Develop PowerShell scripts for endpoint automation, reporting, and operational efficiency improvements.
• Handle L2/L3 escalations with thorough root cause analysis and permanent fix documentation.
• Participate in change management, CAB reviews, and client operational governance calls during IST business hours.

REQUIRED SKILLS

• Microsoft Intune — device management, compliance, WUfB, Win32 app deployment, Autopilot
• ManageEngine — patch management
• Microsoft SCCM/ConfigMgr — OSD, applications, collections, and reporting (proficient)
• Windows 10/11 image management — task sequences, WinPE, driver management, MDT integration
• Azure AD and Hybrid Azure AD join configurations, conditional access, and co-management
• PowerShell scripting for automation, reporting, and endpoint remediation
• SQL/WQL queries for SCCM inventory and compliance reporting
• ITSM operations — incident, problem, and change management (ServiceNow or equivalent)
• Strong written and spoken English for client-facing delivery and documentation

PREFERRED QUALIFICATIONS

• Microsoft Certified: Endpoint Administrator (MD-102) or equivalent
• Experience with SCCM-to-Intune co-management and workload migration
• Exposure to Qualys, Tenable, or vulnerability management integration with EPM
• Experience in NTT DATA, Infosys, Wipro, TCS, HCL, or similar IT outsourcing delivery models

MINIMUM EDUCATION

Bachelor's degree (B.E./B.Tech/BCA/B.Sc. IT/CS) or MCA from a recognised Indian university. Equivalent experience and industry certifications will be considered.

NTT DATA is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, caste, gender, nationality, disability, or any other protected characteristic under applicable Indian law.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.