Systems Engineering Specialist - Intune

NTT DATA, Inc.; Dadri; On-site; INR 900,000 - 1,400,000; Full time

Job summary

NTT DATA, Inc. is seeking a Systems Engineering Specialist - Intune in Noida, UP, India to independently manage endpoint lifecycle operations for global clients.

You will handle OS deployment, patch management, application delivery, and device compliance within the EPM Delivery Centre. The role involves L2/L3 incident handling, contributing to platform improvements, and working with cross-geo teams across US, APAC, and EMEA.

Qualifications

• Bachelor's degree in IT/CS or MCA from a recognised Indian university.
• Experience with SCCM/Intune for OS deployment, patch management, and application delivery.
• Strong English communication for client-facing delivery and documentation.

Responsibilities

• Design, build, and maintain Windows 10/11 OSD sequences using SCCM/MDT integration.
• Manage image assets, drivers, and WinPE for OSD operations.
• Lead patch management with ADRs and WUfB policies in Intune.
• Coordinate with security teams on vulnerabilities and SLA timelines.
• Develop PowerShell scripts for automation and reporting.
• Handle L2/L3 incidents and contribute to platform improvements.

Skills

SCCM/ConfigMgr

Intune

Windows image management

Azure AD

PowerShell

SQL/WQL

ITSM incidents

English communication

Education

Bachelor's degree in IT or CS

Tools

MDT

WinPE

Intune

SCCM

Job description

We are currently seeking a Systems Engineering Specialist - Intune to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

ROLE OVERVIEW

We are seeking a skilled SCCM/Intune Engineer to join NTT DATA's India EPM Delivery Centre. This mid-level role involves independently managing end-to-end endpoint lifecycle operations — OS deployment, patch management, application delivery, and device compliance — for large global enterprise clients. The engineer will handle complex L2/L3 incidents, contribute to platform improvements, and serve as a reliable technical contributor within NTT DATA's EPM managed services practice supporting clients across US, APAC, and EMEA geographies.

KEY RESPONSIBILITIES

OS Deployment & Image Management

• Design, build, and maintain Windows 10/11 OSD task sequences using SCCM/MDT integration for global client environments.
• Manage WinPE boot images, driver packages, and deployment boundaries for OSD operations.
• Support OS refresh, wipe-and-reload, and in-place upgrade deployment scenarios.
• Troubleshoot OSD failures including PXE boot issues, task sequence errors, and driver conflicts.
• Contribute to Windows Autopilot profile configuration and deployment for Intune-managed devices.
• Maintain image documentation including build standards, versioning, and patch currency records.

Patch Management

• Own end-to-end patch management operations for SCCM-managed and Intune-managed endpoints across client accounts.
• Configure and manage Automatic Deployment Rules (ADRs) for monthly Microsoft Patch Tuesday cycles.
• Manage Windows Update for Business (WUfB) rings, feature update policies, and quality update deferrals in Intune.
• Perform patch impact analysis, rollback planning, and emergency patching for zero-day vulnerabilities.
• Generate and present patch compliance dashboards and exception reports to delivery leads and client stakeholders.
• Coordinate with security teams to address Qualys/vulnerability scan findings within SLA timelines.

Application & Software Management

• Manage complex application deployments using SCCM applications with detection methods, requirements, and dependencies.
• Package enterprise applications using .intunewin format and deploy via Intune with advanced targeting.
• Support software metering, asset intelligence, and license management activities in SCCM.
• Design and implement application supersedence and uninstall workflows.
• Collaborate with app packaging teams to validate and test packaged software before production deployment.

Infrastructure & Platform Management

• Monitor and maintain SCCM site server health, DP replication, and component status for client environments.
• Manage Intune connector, certificate infrastructure, and Intune service health.
• Develop PowerShell scripts for endpoint automation, reporting, and operational efficiency improvements.
• Handle L2/L3 escalations with thorough root cause analysis and permanent fix documentation.
• Participate in change management, CAB reviews, and client operational governance calls during IST business hours.

REQUIRED SKILLS

• Microsoft SCCM/ConfigMgr — OSD, applications, patch management, collections, and reporting (proficient)
• Microsoft Intune — device management, compliance, WUfB, Win32 app deployment, Autopilot
• Windows 10/11 image management — task sequences, WinPE, driver management, MDT integration
• Azure AD and Hybrid Azure AD join configurations, conditional access, and co-management
• PowerShell scripting for automation, reporting, and endpoint remediation
• SQL/WQL queries for SCCM inventory and compliance reporting
• ITSM operations — incident, problem, and change management (ServiceNow or equivalent)
• Strong written and spoken English for client-facing delivery and documentation

PREFERRED QUALIFICATIONS

• Microsoft Certified: Endpoint Administrator (MD-102) or equivalent
• Experience with SCCM-to-Intune co-management and workload migration
• Exposure to Qualys, Tenable, or vulnerability management integration with EPM
• Experience in NTT DATA, Infosys, Wipro, TCS, HCL, or similar IT outsourcing delivery models

MINIMUM EDUCATION

• Bachelor's degree (B.E./B.Tech/BCA/B.Sc. IT/CS) or MCA from a recognised Indian university. Equivalent experience and industry certifications will be considered.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.