Systems Engineering Senior Specialist-SCCM/MECM

NTT DATA BUSINESS SOLUTIONS; Hyderabad; On-site; INR 1,500,000 - 2,400,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS in Hyderabad, India invites a System Engineering Senior Specialist to design, implement, and optimize SCCM/MECM and Microsoft Intune environments across Windows and hybrid devices. You will partner with Security, Infrastructure, and Service Desk to deliver enterprise-grade endpoint management.

The role requires deep hands-on experience with SCCM/MECM, Intune, PowerShell, and AD/Entra ID, and involves mentoring teams, creating documentation, and driving automation to

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
• MD-102, Endpoint Administrator Associate, or SCCM/Intune certifications preferred.
• Strong hands-on experience with SCCM / MECM administration and architecture.
• Strong experience with Microsoft Intune (Endpoint Manager).
• Windows 10/11 device management and troubleshooting.
• PowerShell scripting for automation and reporting.
• Active Directory, Entra ID (Azure AD), and hybrid identity concepts.
• Endpoint security, patch management, and compliance frameworks.

Responsibilities

• Design, implement, and maintain enterprise SCCM/MECM and Intune environments, including co-management configurations
• Manage device lifecycle activities covering build, imaging, deployment, patching, upgrades, and retirement
• Administer Windows 10/11 endpoint configurations, compliance policies, and device health monitoring
• Create, test, package, and deploy applications, updates, and security patches using SCCM and Intune
• Manage Windows Autopilot, OS imaging, task sequences, and feature updates
• Develop automation scripts using PowerShell to improve deployment, reporting, and operational efficiency
• Identify opportunities for process improvements, standardization, and automation across endpoint services
• Monitor system performance, availability, and reliability of endpoint management platforms
• Act as Tier-3 escalation point for complex endpoint and device management issues
• Provide guidance, mentoring, and best-practice recommendations to junior engineers and support teams
• Create and maintain technical documentation, SOPs, and knowledge articles

Skills

SCCM / MECM

Microsoft Intune

Windows 10/11 management

PowerShell scripting

Active Directory / Entra ID

Patch management / endpoint security

Hybrid identity concepts

Education

Bachelor's degree in Computer Science / Information Systems

MD-102 / Endpoint Administrator Associate / SCCM/Intune certifications

Job description

System Engineering Senior Specialist

Job Summary

The Senior System Engineering Specialist is responsible for the design, implementation, administration, and optimization of Microsoft Endpoint Configuration Manager (SCCM/MECM) and Microsoft Intune environments. This role acts as a subject matter expert for endpoint management, ensuring secure, compliant, and reliable device lifecycle management across Windows, mobile, and hybrid environments.

The role works closely with Security, Infrastructure, Workplace Services, and Service Desk teams to deliver modern endpoint management solutions aligned with enterprise standards and business requirements.

Key Responsibilities

Endpoint Systems Management

• Design, implement, and maintain enterprise SCCM/MECM and Intune environments, including co-management configurations
• Manage device lifecycle activities covering build, imaging, deployment, patching, upgrades, and retirement
• Administer Windows 10/11 endpoint configurations, compliance policies, and device health monitoring

Software Deployment Patch Management

• Create, test, package, and deploy applications, updates, and security patches using SCCM and Intune
• Manage Windows Autopilot, OS imaging, task sequences, and feature updates
• Ensure timely patching and vulnerability remediation in coordination with Security teams

Intune Modern Workplace Enablement

• Develop and maintain Intune policies, configuration profiles, and conditional access integrations
• Collaborate on migrations from legacy SCCM-only management to cloud-based Intune solutions where applicable

Automation, Scripting Optimization

• Develop automation scripts using PowerShell to improve deployment, reporting, and operational efficiency
• Identify opportunities for process improvements, standardization, and automation across endpoint services
• Monitor system performance, availability, and reliability of endpoint management platforms

Support, Leadership Collaboration

• Act as Tier-3 escalation point for complex endpoint and device management issues
• Provide guidance, mentoring, and best-practice recommendations to junior engineers and support teams
• Create and maintain technical documentation, SOPs, and knowledge articles

Required Skills Experience Technical Skills

• Strong hands-on experience with SCCM / MECM administration and architecture
• Strong experience with Microsoft Intune (Endpoint Manager)
• Windows 10/11 device management and troubleshooting
• PowerShell scripting for automation and reporting
• Active Directory, Group Policy, Entra ID (Azure AD), and hybrid identity concepts
• Endpoint security, patch management, and compliance frameworks

Professional Experience

• Typically 58+ years of experience in endpoint or systems management roles
• Proven experience managing large-scale enterprise endpoint environments
• Experience working with security, compliance, and infrastructure stakeholders
• Ability to work independently and handle complex technical challenges with minimal supervision

Education Certifications

• Bachelors degree in Computer Science, Information Systems, or equivalent experience
• Microsoft certifications such as MD-102, Endpoint Administrator Associate, or SCCM/Intune certifications preferred

Key Competencies

• Strong analytical and troubleshooting skills
• Excellent written and verbal communication
• Customer-focused mindset with strong ownership mentality
• Ability to prioritize workloads in fast-paced enterprise environments