Systems Engineering Advisor - Mobile Device and Endpoint Management

NTT DATA Global Delivery Services Ltd; Dadri; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

NTT DATA Noida invites a Senior Systems Engineering Specialist to lead hands-on delivery and advanced operational support for MDM/UEM and endpoint management across enterprise environments. You will design, implement, and optimize platforms such as Microsoft Intune and VMware Workspace ONE while managing large device estates across iOS, Android, Windows and macOS.

You will mentor L1/L2 engineers, enable smooth transitions and onboarding, ensure SLA adherence, security baselines, and compliant

Qualifications

• Hands-on MDM/UEM engineering and operations.
• Experience enforcing security baselines and compliant policies.
• Ability to mentor junior staff and support 24x7 operations.

Responsibilities

• Design, implement, and support enterprise MDM/UEM platforms including Intune and Workspace ONE.
• Manage large-scale device estates across iOS, Android, Windows, and macOS.
• Provide expert support for MEM, MAM, MCM and conditional access policies.
• Support MDM migrations and onboarding activities under defined architectures.
• Act as L3 escalation for complex device and policy-related issues.
• Implement security baselines and compliance policies as defined.
• Ensure SLA adherence, service reporting, and operational governance.
• Drive continuous improvement through automation and proactive reporting.
• Mentor L1/L2 engineers and collaborate with cross-functional teams.

Skills

MDM/UEM

Policy & security baselines

SLA reporting

Tools

Microsoft Intune

VMware Workspace ONE

Job description

Job Title

Systems Engineering Specialist – MDM & Endpoint Management (Grade 10)

Location

Noida, Uttar Pradesh (IN-UP), India (IN).

Required Experience

10–15 years of experience in Endpoint Management and Mobile Device Management services.

Role Overview

This role focuses on strong hands‑on delivery and advanced operational support for Mobile Device Management (MDM) and Endpoint Management services. The role supports enterprise implementations, transitions, and steady‑state operations, while contributing to solution improvements and mentoring junior staff.

Key Responsibilities

• MDM / UEM Engineering & Operations
  • Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune and VMware Workspace ONE.
  • Manage large‑scale device estates across iOS, Android, Windows, and macOS platforms.
  • Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access.
  • Support MDM migrations and onboarding activities under defined architectures.
  • Act as L3 escalation for complex device and policy‑related issues.
  • Implement security baselines and compliance policies as defined.
• Transition, Consulting & Delivery
  • Support service transitions and customer onboarding activities.
  • Provide technical inputs for assessments, proposals, and solution documentation.
  • Execute endpoint and MDM implementations aligned to defined standards.
• Operations & Service Excellence
  • Ensure SLA adherence, service reporting, and operational governance.
  • Support 24x7 MDM operations and critical incident management.
  • Drive continuous improvement through automation, reporting, and preventive actions.
• People & Stakeholder Management
  • Mentor L1/L2 engineers and support knowledge sharing.
  • Collaborate with cross‑functional teams and vendors.
  • Maintain high standards of documentation and customer communication.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

Contact & Safety Information

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Equal Employment Opportunity

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Experience Level

Senior Level