Systems Engineering Advisor - Endpoint Management-Patch/Deployment/SCCM Analyst

NTT America, Inc.; Dadri; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

NTT DATA in Noida, Uttar Pradesh, seeks a Systems Engineering Advisor - Endpoint Management to lead SCCM/Intune migrations, patch management, and OS deployment for global client accounts.

This lead role combines deep technical expertise with delivery ownership, mentoring engineers, and collaborating with delivery teams across India to drive enterprise endpoint solutions.

Qualifications

• Microsoft SCCM/ConfigMgr site architecture, hierarchy design, OSD, patch management, reporting.
• Microsoft Intune — full MDM/MAM lifecycle, co-management, Autopilot, WUfB, CA.
• Windows 10/11 deployment — task sequences, MDT, WinPE, driver management.
• Azure AD / Entra ID — identity-driven EPM, CA, MFA, device trust, RBAC.
• PowerShell automation — SCCM SDK, Graph API, reporting pipelines.

Responsibilities

• Lead end-to-end design and implementation of SCCM/ConfigMgr and Intune environments.
• Architect co-management, Autopilot provisioning, and Modern Management roadmaps.
• Own direction for SCCM-to-Intune migrations including timelines and risk mitigation.
• Define EPM platform standards and governance across global accounts from India.
• Evaluate Endpoint Manager capabilities and provide roadmap recommendations.
• Own enterprise patch management programs across 10,000+ endpoints.
• Lead patching policies, SLAs, and compliance reporting.
• Oversee emergency patching responses from India delivery centre.
• Lead Windows 11 migration programs and Autopilot provisioning.
• Design OSD workflows, image currency, and device lifecycle policies.
• Architect automation and Graph API integrations for Intune.
• Design SCCM/Power BI reporting for delivery management and client visibility.
• Oversee integration between EPM and security tools for endpoint health.
• Serve as primary technical contact for assigned EPM accounts and SLA governance.
• Drive delivery quality and continuous improvement; contribute to SOW/estimates.
• Mentor engineers and collaborate with India leadership and onshore teams.

Skills

SCCM/ConfigMgr

Intune

Windows deployment

Azure AD

PowerShell

SQL Server

Power BI

Vulnerability management

Delivery governance

Tools

Graph API

MDT

WinPE

Qualys

Tenable

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Systems Engineering Advisor - Endpoint Management-Patch/Deployment/SCCM Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

ROLE OVERVIEW

We are seeking an experienced SCCM/Intune Lead Engineer to join NTT DATA's India EPM Delivery Centre. This lead-level role combines deep technical expertise with delivery ownership — driving complex SCCM/Intune engagements, leading technical teams, architecting enterprise endpoint solutions, and serving as a key client-facing technical authority for EPM workstreams from India. The Lead Engineer plays a critical role in NTT DATA's EPM service delivery quality, client satisfaction, and practice capability growth, supporting global accounts across the US, Europe, and APAC.

KEY RESPONSIBILITIES

Technical Leadership & Architecture

• Lead end-to-end design and implementation of enterprise SCCM/ConfigMgr and Microsoft Intune environments for global client accounts.
• Architect co-management strategies, Autopilot provisioning frameworks, and Modern Management transition roadmaps.
• Own the technical direction for SCCM-to-Intune migration engagements including workload transition planning, timeline development, and risk mitigation.
• Define EPM platform standards, governance frameworks, and configuration baselines across multiple global accounts managed from India.
• Evaluate emerging Microsoft Endpoint Manager capabilities and provide technical roadmap recommendations to delivery managers and clients.

Enterprise Patch Management

• Own enterprise-level patch management programs — governing policy, SLAs, exception management, and compliance reporting across 10,000+ endpoint fleets.
• Design and manage Intune Expedite policies, WUfB rings, and SCCM ADR-based patching for complex multi-site global environments.
• Lead vulnerability remediation programs integrating Qualys/Tenable findings with SCCM/Intune patch deployment cycles.
• Develop patching governance documentation, escalation playbooks, and compliance dashboards for client and internal stakeholders.
• Lead emergency and zero-day patching response including containment, deployment, and post-incident review from India delivery centre.

Advanced OS Deployment & Provisioning

• Lead enterprise Windows 11 migration programs including readiness assessment, task sequence design, pilot execution, and phased rollout.
• Design and deliver Windows Autopilot + Intune Zero Touch Provisioning frameworks for large-scale global device refresh programs.
• Own OSD platform operations — WinPE environments, MDT integration, driver library management, and image currency.
• Architect golden image build pipelines, compliance validation, and automated post-deployment configuration.
• Define device lifecycle management policies from procurement through decommission for managed global client environments.

Automation & Integration

• Architect PowerShell-based automation frameworks for SCCM and Intune operational efficiency and compliance reporting.
• Lead development of Microsoft Graph API integrations for Intune bulk operations, automated policy enforcement, and reporting.
• Design SCCM SQL/Power BI reporting solutions for delivery management and client-level visibility into endpoint health and patch posture.
• Oversee integration between EPM platforms and security tooling (Qualys, Defender for Endpoint) for holistic endpoint health management.

Client Engagement & Delivery Governance

• Serve as primary technical point of contact for assigned EPM accounts — leading governance calls, delivery reviews, and escalation resolution from India.
• Drive SLA attainment, delivery quality, and continuous improvement across managed global endpoint accounts.
• Contribute to SOW development, effort estimation, and technical proposal documentation for new and expanding EPM engagements.
• Mentor and develop Grade 7–9 engineers through technical coaching, design reviews, and structured capability building.
• Collaborate with NTT DATA India practice leadership and onshore counterparts on EPM service development and client strategies.

REQUIRED SKILLS

• Microsoft SCCM/ConfigMgr — site architecture, hierarchy design, OSD, patch management, reporting (expert)
• Microsoft Intune — full MDM/MAM lifecycle, co-management, Autopilot, WUfB, Conditional Access (expert)
• Windows 10/11 enterprise deployment — task sequences, MDT, WinPE, driver management, ZTP Autopilot
• Azure AD / Entra ID — identity-driven EPM, Conditional Access, MFA, device trust, RBAC
• PowerShell advanced automation — SCCM SDK, Graph API, reporting pipelines, operational tooling
• SQL Server + Power BI — SCCM database reporting, compliance dashboards, management-level visualizations
• Vulnerability management — Qualys/Tenable integration with patch management lifecycle
• Client-facing delivery governance from India — SLA management, delivery reviews, escalation ownership

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

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