Systems Administration Senior Associate - storage/backup

NTT DATA BUSINESS SOLUTIONS; Bengaluru; On-site; INR 1,100,000 - 1,900,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS seeks a Systems Administration Senior Associate to join our Bangalore team to manage storage and backup operations. You will troubleshoot complex storage issues, handle provisioning tasks, and support backup infrastructure across NetBackup, Commvault, Veeam, and related platforms.

The role emphasizes deep troubleshooting, log analysis, restores, and mentoring junior engineers, with on-site work in Bengaluru, KA, India.

Qualifications

• 13 years of experience in storage/backup operations.
• Solid understanding of SAN zoning, LUN masking, and iSCSI/FC connectivity.
• Knowledge of snapshot management and replication basics.
• Hands-on experience with backup tools: NetBackup, Commvault, Veeam, DataDomain, EMC, NetApp.

Responsibilities

• Troubleshoot storage issues including LUN accessibility, pathing/multipathing, high latency, and pool warnings.
• Perform provisioning tasks: LUN creation/mapping, NAS share creation, quota management.
• Troubleshoot backup failures: client configuration, network, media server, storage target unavailability.
• Perform restores of files, folders, and databases after validation.
• Monitor and manage tape libraries, media pools, and retention schedules.
• Assist patching and firmware upgrades (pre/post checks).
• Analyze logs to identify recurring backup issues.
• Mentor G4 engineers and review ticket quality.

Skills

Storage/Backup Ops

SAN zoning

LUN masking

iSCSI/FC connectivity

Snapshot replication basics

NetBackup

Commvault

Veeam

DataDomain

NetApp

PowerShell

Bash

Tools

NetBackup

Commvault

Veeam

DataDomain

EMC

NetApp

Job description

We are currently seeking a Systems Administration Senior Associate - storage/backup to join our team in Bangalore, KarnAtaka (IN-KA), India (IN).

Job Summary

G5 engineers perform deeper troubleshooting of storage and backup environments, manage routine provisioning tasks, and support scheduled operational activities.

Responsibilities

• Troubleshoot moderately complex storage issues:
  • LUN accessibility
  • Pathing/multipathing issues
  • High latency alerts
  • Storage pool warnings
• Perform provisioning and routine tasks under SOP:
  • LUN creation and mapping
  • NAS share creation
  • Quota management
• Troubleshoot backup failures at a deeper level:
  • Client configuration issues
  • Network connectivity errors
  • Media server issues
  • Storage target unavailability
• Perform restores of files/folders/databases after validation.
• Monitor and manage tape libraries, media pools, retention schedules.
• Support patching, firmware upgrades (pre-checks/post-checks).
• Analyze logs to identify recurring backup issues.
• Mentor G4 engineers and review their ticket quality.

Skills Required

• 13 yearsexperience in storage/backup operations.
• Solid understanding of SAN zoning, LUN masking, iSCSI/FC connectivity.
• Knowledge of snapshot management replication basics.
• Hands-on experience with tools like NetBackup, Commvault, Veeam, DataDomain, EMC, NetApp.
• Basic scripting familiarity (PowerShell/Bash optional but beneficial).