System Engineer

Saama Technologies; Chennai; Hybrid; INR 750,000 - 1,100,000; Full time

Job summary

Saama Technologies is seeking a hands-on Systems Engineer to ensure smooth IT operations, cloud platforms, and user endpoints. You will manage device management, IAM provisioning, SSO integrations, and SaaS apps such as Atlassian, Aquera, and DataBlend, while supporting Jira, Confluence, and related assets.

You will handle Office 365 administration, basic AWS/Azure activities, and 데이터 파이프라인 운영, ensuring timely resolution of service desk tickets within defined SLAs.

Qualifications

• Hands-on experience maintaining IT operations, cloud platforms, and user endpoints.
• Experience with identity provisioning, SSO integrations, and SaaS apps.
• Familiarity with Atlassian tools (JSM, Jira, Confluence) and asset management.

Responsibilities

• Oversee end-to-end device management and patching.
• Configure and deploy Windows and macOS via Intune.
• Monitor and script routine maintenance with Kaseya.
• Manage IAM lifecycle and permissions in Entra ID and AD.
• Configure SSO (SAML/OIDC) and SCIM provisioning for SaaS apps.
• Administer Aquera and DataBlend integrations.
• Maintain Jira Service Management, Jira Software, and Confluence.
• Manage Jira Asset Manager for hardware/software inventories.
• Perform basic AWS/Azure cloud activities and Office 365 admin.
• Resolve escalated service desk tickets within SLAs.

Skills

Endpoint & Device Management

IAM & Directory Management

SSO & Provisioning

Application & Integration Management

Cloud & Ops Administration

Tools

Microsoft Intune

Kaseya

Azure AD / Entra ID

Active Directory

SAML/OIDC SSO

SCIM provisioning

Aquera

DataBlend

Jira Service Management

Jira Software

Confluence

Jira Asset Manager

Office 365 / Microsoft 365

WordPress

AWS

Azure

EC2

Job description

Job Description: Systems Engineer

Role Overview

We are looking for a hands-on Systems Engineer to keep our core IT operations, cloud platforms, and user endpoints running smoothly. In this role, youll oversee end-to-end device management, handle identity provisioning and SSO integrations, manage key SaaS applications (like Atlassian, DataBlend, and Aquera), and provide reliable technical support across our environment.

Key Responsibilities

• Endpoint & Device Management (MDM )
• Deploy, configure, and patch Windows and macOS devices using Microsoft Intune (Autopilot, compliance policies, conditional access).
• Handle remote monitoring, routine system maintenance, and automated scripting via Kaseya (VSA/BMS).
• Identity & Access Management (IAM)
• Manage user account lifecycles and permissions in Microsoft Entra ID (Azure AD) and Active Directory.
• Configure and maintain SAML/OIDC Single Sign-On (SSO) and SCIM automated user provisioning for SAS applications, Aquera, and DataBlend.
• Application & Integration Management (Aquera & DataBlend)
• Administer Aquera to set up and maintain automated identity synchronization bridges across systems.
• Monitor, optimize, and troubleshoot scheduled data integration pipelines within DataBlend.
• Atlassian Administration & Asset Tracking
• Administer Jira Service Management (JSM), Jira Software, and Confluence (workflows, fields, permissions).
• Manage hardware and software inventories using Jira Asset Manager (Assets).
• Cloud, Productivity & Web Administration
• Manage day-to-day Office 365 / Microsoft 365 administration and licensing.
• Perform basic administration and maintenance for company WordPress sites.
• Perform basic AWS & Azure cloud activities (virtual machine/EC2 monitoring, storage permissions, security groups).
• Operations & Technical Support
• Resolve escalated service desk tickets within defined SLAs.

Core Tech Stack

• Endpoints: Microsoft Intune, Kaseya
• IAM & Directory: Entra ID, Active Directory, SAML/OIDC SSO
• Integrations & Analytics: DataBlend, Aquera
• Atlassian: Jira Service Management, Jira, Confluence, Jira Asset Manager
• Cloud & Operations: AWS & Azure Basics