System Development Engineer, Engineering & IT

Amazon; Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Amazon is seeking a System Dev Engineer for its Fulfillment Technologies Support Team in Hyderabad. You will troubleshoot, diagnose, and fix production issues across shipment, availability, and optimization systems, while building monitoring and automation tools.

Proficiency with Python, Ruby, Java, C++, and Linux/Unix is expected, plus using GenAI/LLM-based assistants to speed development and operations. You will collaborate with cross-functional teams on corporate and divisional software

Qualifications

• Automation, deployment, and support of infrastructure.
• Proficient in at least one modern language (Python, Ruby, Golang, Java, C++, C#, Rust).
• Experience with Linux/Unix systems.
• Experience leveraging GenAI/LLM-based assistants to accelerate software development and operations.

Responsibilities

• Troubleshoot, diagnose and fix production software issues and perform maintenance.
• Develop monitoring solutions and automate daily operational activities.
• Collaborate with development teams on software projects and documentation.
• Utilize GenAI tools to accelerate debugging and workflows.

Skills

Automation & deployment

Programming languages

Linux/Unix experience

Tools

CI/CD pipelines

Job description

The Amazon Fulfillment Technologies Support Team is looking for a System Dev Engineer who will join the team which supports all software applications responsible for shipment, item availability, customer promises, shipment optimization and other functions related to fulfillment services process.

Your problem resolving skill will benefit customers directly, ensuring Amazon is able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, using AI tools where applicable, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA, Python), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities. Ideal Candidate should have Experience leveraging generative AI (GenAI) tools and large language model (LLM)-based assistants to accelerate software development, debugging, and operational workflows.

Responsibilities also include working alongside development teams on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, designing of systems, automation of support processes and documentation of our systems.

Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Basic Qualifications

• Experience in automating, deploying, and supporting infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix

Preferred Qualifications

• Experience with CI/CD pipelines build processes

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.