System Administrator

Cross Identity; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A technology solutions provider is seeking a highly skilled System Administrator in Bengaluru, India. Responsibilities include managing IT infrastructure, ensuring system security, providing technical support for users, and collaborating with various departments. Candidates should have 3-5 years of experience and strong skills in cloud platforms, networking, and virtualization.

Qualifications

• 3 to 5 years of professional experience in IT infrastructure.
• Strong understanding of system management and network administration.
• Experience with security policies and compliance.

Responsibilities

• Manage and maintain IT infrastructure for optimal performance.
• Implement and monitor security policies and backup solutions.
• Provide tier-2 and tier-3 technical support to end-users.
• Collaborate with departments to recommend technology improvements.

Skills

AWS

Azure

Google Cloud

TCP/IP

DNS

DHCP

VPN setup

PowerShell

Bash

Python

Firewalls

antivirus

Veeam

Acronis

Windows Server Backup

Tools

VMware

Hyper-V

KVM

Job description

Overview

Cross Identity is a global leader in Converged Identity & Access Management (IAM) solutions. Our platform seamlessly integrates Access Management (AM), Identity Governance and Administration (IGA), Privileged Identity Access Management (PIAM), and Cloud Infrastructure Entitlement Management (CIEM) into a unified solution.

Recognized by industry analysts such as Gartner and KuppingerCole for our innovation and product excellence, we are committed to simplifying and accelerating IAM adoption for enterprises worldwide. Our mission is to help organizations secure and streamline digital identity lifecycles, ensuring robust cybersecurity in today’s digital-first world.

Role Overview

We are seeking a highly skilled and motivated System Administrator with 3 to 5 years of professional experience to join our IT team. The ideal candidate will be responsible for maintaining the company’s IT infrastructure, ensuring optimal performance, security, and availability of all systems, servers, and networks. This is a hands-on role where the System Administrator will play a key part in supporting our IT operations, providing technical expertise, and collaborating with various departments to ensure smooth and efficient technology operations.

Key Responsibilities

• System Management:
  • Manage, configure, and maintain company servers (both on-premise and cloud-based).
  • Perform routine system monitoring, troubleshooting, and system backups.
  • Install, configure, and maintain operating systems, software, and applications.
• Network Administration:
  • Maintain local area networks (LAN), wide area networks (WAN), and VPN configurations.
  • Troubleshoot network connectivity issues, perform network optimization, and ensure consistent network performance.
• Security & Compliance:
  • Implement and monitor security policies, firewalls, anti-virus software, and security patches.
  • Perform regular audits, vulnerability assessments, and maintain compliance with industry standards.
  • Collaborate with the IT security team to mitigate risks and ensure the safety of sensitive company data.
• User Support & Training:
  • Provide tier-2 and tier-3 technical support for end-users, resolving system, hardware, and software-related issues.
  • Assist with user onboarding, providing technical training and support as needed.
  • Assist with user account creation, permissions management, and password resets.
• Backup & Disaster Recovery:
  • Implement and test backup solutions, ensuring business continuity in the event of system failure.
  • Assist with disaster recovery planning, including testing and execution of recovery plans.
• Documentation & Reporting:
  • Maintain thorough documentation of systems, configurations, and troubleshooting procedures.
  • Provide regular status reports on system performance, incidents, and ongoing projects to management.
• Participate in IT projects (such as system upgrades, migrations, and new technology implementations).
• Work closely with other departments to address system-related needs and recommend technology improvements.
• Exchange Services:
  • Manage and support Microsoft Exchange (on-premise and online).
  • Administer Exchange-related tasks such as mailbox creation, permissions management, and troubleshooting.
  • Manage Exchange Server environments, including migrations, upgrades, and integrations with other services (e.g., Office 365).
  • Ensure email security, including anti-spam, anti-malware configurations, and compliance policies.

Technical Skills

• Cloud Platforms: AWS, Azure, or Google Cloud.
• Networking: TCP/IP, DNS, DHCP, VPN setup and troubleshooting.
• Virtualization: VMware, Hyper-V, or KVM.
• Scripting/Automation: PowerShell, Bash, Python.
• Security: Firewalls, antivirus, IDS/IPS systems.
• Backup & Recovery: Veeam, Acronis, Windows Server Backup.