SW/App/Cloud Tech Support Sr Analyst

Accenture in India; Bengaluru; Presencial; INR 900 000 - 1 300 000; Tempo integral

Resumo da oferta

Accenture in India invites an experienced SW/App/Cloud Tech Support Sr Analyst to join the Technology for Operations team in Bengaluru. You will analyze complex problems, interact with peers and clients, and contribute to secure tech solutions. The role may involve rotational shifts and requires 5–8 years of BE/graduation with ServiceNow tools administration.

You will collaborate with sales and delivery teams to build innovative solutions and deliver value in a fast‑paced environment.

Qualificações

• BE or graduation in any field required.
• 5–8 years of relevant experience.
• Experience with ServiceNow tools administration is advantageous.

Responsabilidades

• Be part of Technology for Operations as a trusted advisor to Accenture Operations.
• Provide secure technologies to help clients build an intelligent operating model.
• Collaborate with sales, offering and delivery teams to identify and build solutions.
• Interact with clients or Accenture management; work with minimal instructions.
• Possibly lead a small work effort and work in rotational shifts.

Conhecimentos

Tech for Operations - ServiceNow Tools

ASP.NET

SQL Server

Formação académica

BE/Any Graduation

Ferramentas

ASP.NET

SQL Server

Descrição da oferta de emprego

Skill required: Tech for Operations - ServiceNow Tools Administration

Designation: SW/App/Cloud Tech Support Sr Analyst

Qualifications: BE/Any Graduation

Years of Experience: 5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations.
• The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results.
• We work closely with the sales, offering and delivery teams to identify and build innovative solutions.
• The Tech For Operations TFO team provides innovative and secure technologies to help clients build an intelligent operating model driving exceptional results Works closely with the sales offering and delivery teams to identify and build innovative solutions Major sub deals include AHO Application Hosting Operations ISMT Infrastructure Management Intelligent Automation
• A portfolio of robust cloud-based products that automate and manage IT service relationships across the enterprise. What are we looking for?
• ASP.NET SQL Server - P1 Roles and Responsibilities:
• In this role you are required to do analysis and solving of increasingly complex problems.
• Your day to day interactions are with peers within Accenture.
• You are likely to have some interaction with clients and or Accenture management.
• Will be given minimal instruction on daily work tasks and a moderate level of instruction on new assignments.
• Decisions that are made by you impact your own work and may impact the work of others.
• In this role you would be an individual contributor and or oversee a small work effort and or team.
• Please note that this role may require you to work in rotational shifts