SW/App/Cloud Tech Support Sr Analyst

Accenture PLC; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Accenture PLC in Bengaluru, Karnataka invites an experienced SW/App/Cloud Tech Support Sr Analyst to join the Technology for Operations team. You will analyze complex problems, support ServiceNow tools administration, and work with sales, offering and delivery teams to build solutions.

Required BE/Graduation and 5–8 years of experience; rotation shifts may apply; role involves individual contributor or small team oversight.

Qualifications

• BE/Any Graduation is required.
• 5-8 years of relevant experience.
• Experience with ServiceNow tools administration is preferred.

Responsibilities

• Analyze and solve increasingly complex problems.
• Interact with peers within Accenture and possibly with clients or management.
• Work with minimal daily guidance and moderate instruction on new tasks.
• Make decisions that affect your own work and potentially others.
• Contribute as an individual contributor or oversee a small work effort or team.

Skills

Tech for Operations - ServiceNow Tools

Education

BE/Any Graduation

Tools

ASP.NET

SQL Server

Job description

Skill required: Tech for Operations - ServiceNow Tools Administration

Designation: SW/App/Cloud Tech Support Sr Analyst

Qualifications: BE/Any Graduation

Years of Experience: 5 to 8 years

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

• You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations.


• The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results.


• We work closely with the sales, offering and delivery teams to identify and build innovative solutions.


• The Tech For Operations TFO team provides innovative and secure technologies to help clients build an intelligent operating model driving exceptional results Works closely with the sales offering and delivery teams to identify and build innovative solutions Major sub deals include AHO Application Hosting Operations ISMT Infrastructure Management Intelligent Automation


• A portfolio of robust cloud-based products that automate and manage IT service relationships across the enterprise.

What are we looking for?

• ASP.NET SQL Server - P1

Roles and Responsibilities:

• In this role you are required to do analysis and solving of increasingly complex problems.


• Your day to day interactions are with peers within Accenture.


• You are likely to have some interaction with clients and or Accenture management.


• You will be given minimal instruction on daily work tasks and a moderate level of instruction on new assignments.


• Decisions that are made by you impact your own work and may impact the work of others.


• In this role you would be an individual contributor and or oversee a small work effort and or team.

Please note that this role may require you to work in rotational shifts BE,Any Graduation

Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.