SW/App/Cloud Tech Support Manager

Accenture; Bengaluru; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Accenture Bengaluru seeks a SW/App/Cloud Tech Support Manager with 13–18 years of experience to guide technology operations and support delivery. You will partner with sales and delivery teams to identify innovative, secure solutions for clients, coordinating with senior management to set strategic goals.

The role emphasizes leadership, problem-solving, and the ability to manage cross-functional teams in a dynamic, client-focused environment.

Qualifications

• Graduation is required.
• 13–18 years of experience in relevant area.

Responsibilities

• In this role you are required to identify and assess complex problems for area of responsibility.
• Create solutions where analysis requires in-depth evaluation of variables.
• Work with senior management to set near-term goals and strategic direction.
• Lead large to medium teams or work efforts at a client or within Accenture.
• Role may require rotational shifts.

Skills

Agile Project Management

Sourcing Procurement Solutions

Education

Any Graduation

Job description

Skill required:

Tech for Operations - Agile Project Management

Designation:

SW/App/Cloud Tech Support Manager

Qualifications:

Any Graduation

Years of Experience:

13 to 18 years

Language - Ability:

English(International) - Proficient

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

What would you do

You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations.The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results.We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations TFO team provides innovative and secure technologies to help clients build an intelligent operating model driving exceptional results Works closely with the sales offering and delivery teams to identify and build innovative solutions Major sub deals include AHO Application Hosting Operations ISMT Infrastructure Management Intelligent AutomationAn iterative, incremental method of managing the design and build activities of engineering, information technology and other business areas that aim to provide new product or service development in a highly flexible and interactive manner.It requires individuals and interactions from the relevant business to respond to change, customer collaboration, and management openness to non-hierarchical forms of leadership.

What are we looking for

Primary skill - Agile Project Management - P5 Secondary skill - Sourcing Procurement Solutions - P5

Roles and Responsibilities:

In this role you are required to identify and assess complex problems for area of responsibility.The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors.Requires adherence to strategic direction set by senior management when establishing near-term goals.Interaction of the individual is with senior management at a client and or within Accenture, involving matters that may require acceptance of an alternate approach.Some latitude in decision-making in involved.you will act independently to determine methods and procedures on new assignments.Decisions individual at this role makes have a major day to day impact on area of responsibility.The person manages large - medium sized teams and or work efforts (if in an individual contributor role) at a client or within Accenture.Please note that this role may require you to work in rotational shifts

Qualification

Any Graduation