Sutherland Hiring For International voice process!

Sutherland; Navi Mumbai, Kalyan-Dombivli, Thane; On-site; INR 200,880 - 334,800; Full time

Benefits offered by this job

Attractive salary package

Communication & soft skill training programs

One-way cab facility for night shifts

Fun activities, competitions & themed events

Job summary

Sutherland in Navi Mumbai is seeking dynamic individuals to join their International Voice Process team. This role enables you to work with global clients, focusing on excellent written communication and problem-solving skills.

The compensation ranges from 18,000 to 30,000 based on experience, along with travel allowances and performance-based incentives. Freshers are welcome to apply. Join us for a rewarding career with comprehensive training and fun activities.

Qualifications

• Excellent written and verbal communication skills.
• Flexible with rotational shifts including night shifts.
• Comfortable working from office.
• Available to join immediately.

Responsibilities

• Provide accurate information and timely resolutions.
• Maintain a professional and helpful tone in all written communication.
• Prepare daily/weekly reports on tasks and pending items.
• Coordinate with internal teams for seamless issue resolution.

Skills

Written communication

Problem-solving

Verbal communication

Education

Undergraduate, graduate, or postgraduate

Job description

About the Role

We at Sutherland are looking for dynamic individuals to join our International Voice Process team! If you have a flair for written communication and love solving customer problems this is your opportunity to work with global clients from the comfort of an office environment.

Note: We only take people who are within Boundary (Panvel and Kalyan within 1.5 km from the station).

Freshers with excellent communication skills can apply.

Compensation: 18,000-30,000 (Depending on last drawn and experience), 3,500 travel allowance, 2,750 PBI (performance-based incentive).

What You’ll Do

• Provide accurate information and timely resolutions.
• Maintain a professional and helpful tone in all written communication.
• Prepare daily/weekly reports on tasks and pending items.
• Coordinate with internal teams for seamless issue resolution.

Why Join Us?

• Attractive salary package.
• Communication & soft skill training programs.
• Exposure to global clients and international processes.
• Rotational / fixed shifts depending on the process.
• One-way cab facility for night shifts (within 25 km from office).
• Fun activities, competitions & themed events.

Who Can Apply

• Undergraduates / graduates / postgraduates all welcome.
• Excellent written and verbal communication skills.
• Flexible with rotational shifts including night shifts.
• Comfortable working from office.
• Available to join immediately.

Selection Process

JAM Round Assessment Operations Round.