Supply Chain Solutions Specialist – Protect

RWS; Bengaluru; On-site; INR 850,000 - 1,500,000; Full time

Job summary

RWS Bengaluru seeks a Supply Chain Solutions Specialist for IP Services to design and manage customized supply chain solutions across filing, renewals, recordals, and translation. You will onboard vendors, negotiate rates, and ensure compliant, efficient delivery for client projects, with ownership of assigned initiatives.

You will collaborate with internal teams, improve processes, and drive supplier performance while maintaining strong relationships with stakeholders across regions.

Qualifications

• 3+ years of experience related to supply chain management / vendor management / project management or similar role.
• Ability to own complex projects and initiatives independently.
• Excellent communication skills, written and spoken.
• Process and results-oriented with attention to detail.
• Fluency in English, both spoken and written.
• Advanced proficiency in MS Office (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Act as an IP supply chain specialist providing solutions to internal teams responsible for client delivery.
• Analyze current and future needs and build/customize supply chain solutions with global partners.
• Onboard new vendors, including rate negotiation and vetting.
• Support benchmarking through market analysis to optimize resource cost, utilization, and quality.
• Collaborate with internal teams and maintain accurate information.
• Maintain relationships with internal stakeholders and suppliers with regular reviews.
• Provide support to suppliers on client-specific issues and processes.
• Flag risks and suggest improvements to workflows and processes.
• Manage supplier performance.

Skills

Supply chain management

Vendor management

Project management

English fluency

MS Office proficiency

Tools

MS Office

Job description

As a Supply Chain Solutions Specialist for IP Services, you will build and manage customized supply chain solutions of varying complexities, enabling client delivery across a range of IP services including filing, renewals, recordals and translation. This includes, but is not limited to onboarding and qualification, financials, risk, compliance, contracting, reporting and supplier performance management.

You will be expected to take ownership and lead assigned business areas, regions or initiative(s), ensuring their performance and/or progress meet expectations.

About Delivery

Did you know that more than 7,000 languages are spoken around the world? Language defines the art of communication. It is how we connect with friends and family, and how we ultimately unlock understanding.

The Delivery team offers clients access to the world’s largest linguistic network, including more than 1,600 in-house translators and in excess of 29,000 freelance specialists, whose cultural and technical expertise underpin 24/7 service provision in over 80 countries.

Key Responsibilities

Job Overview

• Act as an IP supply chain specialist providing solutions to our internal teams responsible for client delivery.
• Analyze current and future needs on the assigned service or group of IP services and build and/or manage customized supply chain solutions with our existing database of IP global partners.
• Onboard new vendors, including rate negotiation, collection of local law and process information, compliance processes, and vetting
• Support agent benchmarking through market analysis, strategies and tactics in order to optimize resource cost, utilization, quality, and capacity, enabling a talent pipeline to meet current and future IP business needs.
• Work closely with other internal teams as applicable and keep all information accurate and up-to-date at all times.
• Ensure we keep good relationships with both internal stakeholders and suppliers, including regular business review meetings
• Provide support to suppliers with client-specific issues and/or processes.
• Proactively flag any risks or potential improvements to our existing workflows and processes
• Supplier performance management

Skills & Experience

• 3+ years of experience related to supply chain management / vendor management / project management or similar role, ideally with exposure to Intellectual Property industry.
• Ability to take ownership of complex projects and/or initiatives, manage these independently, asking for guidance/support when required.
• Great communication skills, both spoken and written, along with a positive personality.
• Process and results-oriented.
• Fluency in English, both spoken and written.
• Advanced proficiency in MS Office (Excel, Word, Outlook, PowerPoint) - e.g. VLOOKUPs.
• Ability to stay organized and prioritize while engaged on multiple projects at once.
• Ability to work with data, analyse it and draw relevant conclusions / provide recommendations and reports.

Life at RWS -

Our purpose is to unlock global understanding.

This means our work fundamentally recognizes the value of every language and culture.

So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us:

to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind.

RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation.

RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right - Partner, Pioneer, Progress - and we’ll Deliver together as RWS.