Supply Chain Planning Analyst

Caterpillar Financial Services Corporation; Bengaluru; On-site; INR 1,600,000 - 2,300,000; Full time

Job summary

Caterpillar Inc. is seeking a Supply Chain Planning Analyst in Bangalore, India. You will manage end-to-end factory-managed parts orders, collaborate with procurement, product groups, and transportation, and ensure timely fulfillment while optimizing sourcing and regional strategies.

The role requires analyzing dealer requests, coordinating pricing and availability, and driving improvements in order cycle time and service fill. Onsite five days a week with extensive cross-functional interaction.

Qualifications

• Business acumen for decision making in the company context.
• Strong analytical and problem-solving skills.
• Ability to prioritize and multi-task responsibilities.
• Independently resolve issues and enhance existing solutions.
• Collaboration with dealers, suppliers and internal teams.

Responsibilities

• Analyze dealer service parts requests across ERP systems for feasibility and lead time.
• Coordinate with suppliers for pricing, terms and availability.
• Convert requests into confirmed orders with Procurement and Transportation.
• Track order progress and resolve delays with cross-functional teams.
• Provide accurate quotations and updates to dealers within timelines.
• Support sourcing councils with part sourcing options.
• Identify recurring issues and drive corrective actions to improve cycle time.

Skills

Business acumen

Analytical thinking

Decision making

Project management

Cross-functional collaboration

Education

Bachelor's degree in commerce/science/engineering or equivalent degree

Tools

SAP

Mainframe

Job description

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

Processes job requisitions and provides support for supply chain, sourcing, cost, price analyses and contract/purchase order generation.

The Supply Chain Services (SCS) group part of Product Support & Logistics Division currently has a job opening for a "Supply Chain Planning Analyst" position located in Bangalore, India facility.

Enterprise Logistics Solutions (ELS):

The Enterprise Logistics Solutions (ELS) being part of SCS group is responsible for seamless execution of critical processes for Caterpillar manufacturing facilities in the areas of New Product Introduction (NPI), Material Requirement Planning (MRP), Electronic Data Interface (EDI), Shipping label and Analytics solutions. Supply Chain Services ELS team delivers value by initiating and participating in business-critical projects and solutions.

This position is responsible for managing the end-to-end Factory Managed Parts order process by analyzing dealer service parts requests, obtaining cost and lead time details from suppliers, and coordinating with Procurement, Product Groups, and Transportation to convert requests into orders. Ensure timely fulfillment through effective collaboration and decision making, while supporting sourcing councils to align part sourcing with regional strategies. This role improves order management efficiency and supports OPACC performance.

What You Will Do:

• Analyze dealer service parts requests across multiple systems and ERP to confirm feasibility, cost, and lead time.
• Coordinate with suppliers for pricing, commercial terms, and availability.
• Collaborate with Procurement, Product Groups, and Transportation to convert requests into confirmed orders.
• Track order progress and work with cross functional teams to resolve delays or gaps.
• Provide accurate quotations and updates to dealers within agreed timelines.
• Support source council activities by evaluating re sourcing options aligned with regional strategies.
• Identify recurring issues and drive corrective actions to improve order cycle time and service fill.

Degree Requirement

Degree or equivalent experience desired

• Bachelor's degree in commerce/science/engineering or equivalent degree
• Minimum 8-9 years of experience in Supply chain management, Logistics, 3PL, Warehousing, Service parts Logistics.

What You Have

Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Level Working Knowledge:

• Comments on the organization's business model and financial goals.
• Communicates key considerations for business decision making process.
• Cites examples of types of information needed to make sound business decisions.
• Participates in business task to get things done in own unit or area.
• Caters to key stakeholders and their priorities.
• Full lifecycle of Factory Managed Parts orders : dealer request → analysis → supplier engagement → order creation → fulfillment.
• Collaboration with dealers, suppliers, Procurement, Product Groups, Transportation, and Supply Chain teams.
• Use of ERP and supporting systems for order visibility, pricing, and commercial validations.
• Data Preparedness & participation in sourcing council decisions for part sourcing optimization.
• Preferable to have working experience with multiple ERP systems like SAP, Mainframe, etc.
• Strong analytical and problem-solving skills, with the ability to solve complex problems
• Ability to prioritize and multi-task various responsibilities
• Independently work on issue resolution and enhancements to existing solutions
• Strong customer focus and ability to collaborate with cross functional teams

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Level Working Knowledge:

• Approaches a situation or problem by defining the problem or issue and determining its significance.
• Makes a systematic comparison of two or more alternative solutions.
• Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
• Identifies the major forces, events, and people impacting and impacted by the situation at hand.
• Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Basic Understanding:

• Explains characteristics and steps in an effective decision-making process.
• Identifies issues and communicates with others when a decision needs to be made.
• Names decision makers in own environment and cites examples of past decisions.
• Describes types of decisions incumbent may and may not make in own job or function.

Logistics Management: Knowledge of logistics and management; ability to follow proper processes and run operations for effective and efficient movement of materials and finished products.

Level Basic Understanding:

• Explains how improvements in logistics contribute to competitive advantage in the marketplace.
• Identifies issues and considerations for inbound and outbound logistics.
• Documents internal and external informative sources or proprietary materials about logistics management.
• Describes basic logistical processes and sub-processes.

Manufacturing Requirements Planning (MRP): Knowledge of the processes, practices and systems used in manufacturing requirements planning (MRP); ability to optimize planning for manufacturing cycles and ensure capacity and materials availability.

Level Basic Understanding:

• Describes basic concepts of materials and capacity management processes and procedures.
• Describes product life cycle and associated MRP cycle.
• Identifies parameters and considerations used in making decisions about production runs.
• Describes the use of bills of materials and other documentation needed to provide supplies.

Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.

Level Working Knowledge:

• Defines the critical workflow for executing key processes.
• Identifies process problems that limit performance.
• Implements methods for improving and establishing controls for critical processes.
• Focuses on the most significant problems to maximize efficiency gains.
• Surfaces systemic problems to be addressed at the organizational level.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Level Basic Understanding:

• Identifies project management tools and requirements within own function.
• Describes the key objectives, phases and deliverables of a current project.
• Explains the concepts of phase, activity, task, and deliverable.
• Gives examples of critical paths in projects.

Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice.

Level Basic Understanding:

• Describes the typical tasks associated with using and managing suppliers.
• Defines common terms and conditions of agreements with suppliers.
• Explains the organizational process for soliciting and selecting suppliers.
• States the roles and responsibilities of one's own and suppliers' staff

Supply Chain Management - MFG: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and use, strategies, practices and tools for controlling the logistical processes.

Level Basic Understanding:

• Locates and interprets walk-throughs of the consumption stream and associated provision stream.
• Identifies goals and objectives of effective supply chain management.
• Describes major areas associated with supply chain management.
• Cites multiple examples of waste, high costs and inefficiencies associated with supply chains.

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

This position requires working onsite five days a week.Visa Sponsorship is not available for this position.

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.