Supervisory Risk Services Director

Visa; Maharashtra; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

A global payments technology company seeks a Supervisory Risk Services Director in Maharashtra. The role involves managing regulatory engagements, ensuring compliance, and collaborating with various stakeholders. Candidates must have 12+ years of experience in risk governance or related fields, strong problem-solving abilities, and excellent communication skills. This hybrid position requires occasional office attendance and offers the chance to drive significant impact in the payments industry.

Qualifications

• 12+ years of experience in Corporate/Risk Governance, Risk Management, Compliance, Audit, Regulatory Management, Legal or related areas.
• Experience preparing and reviewing executive-level communications.
• Understanding of current and emerging payment system regulatory trends in Asia Pacific.
• Experience preparing and reviewing executive‑level communications.
• Experience in payments or banking segments, or a solid understanding of payments business and associated risks.
• Positive, proactive, solution‑oriented problem solver who finds ways to overcome challenges.
• Takes full ownership of responsibilities, initiates, and drives beyond minimum requirements.

Responsibilities

• Ensure regulatory requests are addressed timely.
• Partner with teams to secure and renew operating licenses.
• Create insights on regulatory topics to support engagements.
• Streamline regulatory reporting obligations management.
• Strengthen partnerships with Government Engagement, Legal, Compliance, and other stakeholders in the sub‑region to achieve role objectives.
• Proactively manage multiple inquiries, coordinate deliverables, and meet expectations of regulators and internal clients.
• Coordinate with regional subject‑matter experts to develop new responses as needed.
• Assist with development of communications, presentations, and training materials.
• Maintain documentation on regulatory requests supported and responses provided.
• Provide regular reporting, metrics, and information related to regulatory and supervisory management.

Skills

Corporate/Risk Governance

Risk Management

Compliance

Regulatory Management

Legal

Problem solving

Communication skills

Job description

Job Overview

Supervisory Risk Services Director role at Visa.

Visa is a world leader in payments and technology, handling over 259 billion payment transactions each year across more than 200 countries. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive. Make an impact with a purpose‑driven industry leader.

Key Responsibilities

• Ensure that regulatory requests are addressed in a timely and consistent manner.
• Partner with business and functional teams to engage with government stakeholders, secure and renew Visa’s operating licenses, and maintain compliance with local requirements.
• Create insights on regulatory and supervisory topics to support supervisory engagements and manage growing interest from multiple regulators.
• Collaborate with Global Regulatory and Risk Governance Directors to drive a consistent approach for region‑relevant topics.
• Strengthen partnerships with Government Engagement, Legal, Compliance, and other stakeholders in the sub‑region to achieve role objectives.
• Propose metrics to measure objectives and outcomes for stakeholders.
• Streamline processes and standardize management of regulatory reporting obligations in alignment with RRG Risk Directors.
• Proactively manage multiple inquiries, coordinate deliverables, and meet expectations of regulators and internal clients.
• Coordinate with regional subject‑matter experts to develop new responses as needed.
• Assist with development of communications, presentations, and training materials.
• Maintain documentation on regulatory requests supported and responses provided.
• Provide regular reporting, metrics, and information related to regulatory and supervisory management.
• Support Sub‑Regional & Regional Risk Officers in identifying key regulatory and supervisory topics for disclosure to leadership.
• Act as the primary coordinator for incident management in the sub‑region.
• Support the team on other risk and regulatory work streams as needed.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• 12+ years of relevant experience in Corporate/Risk Governance, Risk Management, Compliance, Audit, Regulatory Management, Legal or related areas.
• Experience with regulator management (direct or indirect).
• Understanding of current and emerging payment system regulatory trends in Asia Pacific.
• Experience preparing and reviewing executive‑level communications.
• Experience in payments or banking segments, or a solid understanding of payments business and associated risks.
• Positive, proactive, solution‑oriented problem solver who finds ways to overcome challenges.
• Takes full ownership of responsibilities, initiates, and drives beyond minimum requirements.

Preferred Qualifications

• Well versed with local regulations and guidelines related to risk management for cards, networks, financial institutions, and the digital payments industry.
• Sound knowledge of supervisory risk challenges in the digital payments industry.
• High level of self‑motivation, initiative, and ability to work effectively as a team player.
• Excellent written and verbal communication skills, including synthesis of information and clear recommendations.
• Ability to lead meetings, deliver presentations, and interact comfortably with all levels of Visa management.
• Strong analytical, organizational, and presentation skills.
• Ability to multi‑task and pursue multiple initiatives simultaneously.
• Flexible to travel domestically and internationally (20‑25% travel).

Projects you will be a part of

• Drive Visa Security Thought Leadership in the industry, working cross‑functionally and cross‑regionally to roll out security‑by‑design risk products and services, and lead regulatory inquiries, projects, and engagements with internal and external stakeholders on supervisory matters.
• Work with clients, payment partners, regulators, and governments to ensure the payments ecosystem remains safe and ahead of fraud attempts.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.