Supervisor-Transport

Convergys; Hyderabad; On-site; INR 420,000 - 660,000; Full time

Job summary

Concentrix is a technology-enabled global business services company focusing on customer engagement and improving business performance. This role of Supervisor-Transport involves organizing schedules and routes, ensuring vehicle safety and legal compliance, and guiding drivers under the Transport Manager.

The Specialist, Transport will support transport operations, monitor driver performance, and coordinate with internal customers while adhering to company policies and standards.

Qualifications

• Graduate degree required.
• Experience in transport/logistics (preferred).

Responsibilities

• Effective Planning and Prioritization to drive performance.
• Provide mentorship for new hires.
• Handle conflicts while managing eSAT.
• Ability to manage and support a team.
• Liaising between management, drivers and internal customers.
• Evaluating driver performance, handling customers queries and resolving complaints in timely manner.

Skills

Data analysis

Team leadership

Mentorship

Conflict management

Stakeholder liaison

Driver performance evaluation

Education

Graduate

Job description

Job Title: Supervisor-Transport Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.

Role Overview

The Specialist, Transport will be responsible for organizing schedules and routes, ensuring that vehicles are safe and meet legal requirements, and making sure that drivers are aware of their duties. He/she/they will work within general policies, principles/goals, and work directly with transport Manager.

Role and Key Responsibilities

• Effective Planning and Prioritization to drive performance
• Provide mentorship for new hires
• Handle conflicts while managing eSAT
• Ability to manage and support a team
• Liaising between management, drivers and internal customers
• Evaluating driver performance, handling customers queries and resolving complaints in timely manner

Key Skills and Knowledge

• Data Collection, analysis and reporting
• Logical thinking, analytical, solution oriented and adept at handling complex situations
• Should be a good team player with willingness to learn and drive to achieve

Educational Qualification

Graduate

Disclaimer

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location

IND Hyderabad - LSR Tudor Vantage Sy No. 88/P Road No 10

Language Requirements

Time Type: Full time

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.

Company Overview

Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.