Subject Matter Expert (Support&Ops)

HCLTech; Chennai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

HCL Technologies Limited is seeking an experienced Citrix/VDI Administrator in Chennai to manage large XenDesktop environments and XenApp deployments. You will work with StoreFront, Director, App Layer, MCS, PVS, and NetScaler alongside VMware-based virtualization.

You will implement AD group policies, troubleshoot gateway and published app issues, and ensure SLA adherence in a fast-paced, enterprise setting.

Qualifications

• Hands-on with Windows Server 2016 managing Citrix infrastructure.
• Experience in XenDesktop VDI, creating V-Disks from PvS servers 7.15/ App Layer 4.9.
• Maintain health of Citrix farm and components in XenDesktop 7.15.
• Experience with StoreFront 3.12 and Citrix Director 7.15.
• Configure Citrix policies and load balancing; Install/Configure XenApp on Windows Server 2008.
• Troubleshoot Citrix Access Gateway 11.1.
• Implement AD group policy; resolve tickets within SLA; follow SOPs.

Responsibilities

• Manage Citrix XenDesktop VDI environment and XenApp deployments.
• Create and maintain V-Disks, MCS, PVS, and App Layer configurations.
• Maintain Citrix farm health and related infrastructure components.
• Troubleshoot published apps and Access Gateway issues.
• Apply group policy in Active Directory and enforce procedures.

Tools

Citrix Director

StoreFront

Citrix App Layer

MCS

PVS

XenDesktop

Windows Server 2016

NetScaler

VMware

Job description

Requisition ID140549-Posted11/06/2026

Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks.

• Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers
• Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9.
• Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm.
• Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15
• Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008.
• Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1.
• Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work
• Basic knowledge on VMware 6.0 and manage the VDI desktop environment
• Managing Netscaler 11 MPX and GSLB
• Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel

Key Responsibilities

Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks.

• Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers
• Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9.
• Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm.
• Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15
• Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008.
• Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1.
• Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work
• Basic knowledge on VMware 6.0 and manage the VDI desktop environment
• Managing Netscaler 11 MPX and GSLB
• Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel

Skill Requirements

Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks.

• Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers
• Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9.
• Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm.
• Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15
• Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008.
• Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1.
• Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work
• Basic knowledge on VMware 6.0 and manage the VDI desktop environment
• Managing Netscaler 11 MPX and GSLB
• Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel

Other Requirements

Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks.

• Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers
• Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9.
• Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm.
• Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15
• Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008.
• Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1.
• Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work
• Basic knowledge on VMware 6.0 and manage the VDI desktop environment
• Managing Netscaler 11 MPX and GSLB
• Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel