Subject Matter Expert

Makunai Global; Gautam Buddha Nagar District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Continuous learning and professional growth opportunities

Collaborative and innovation-driven work culture

Job summary

Makunai Global, a product-based software development company in India, is seeking a Subject Matter Expert (SME) to drive product excellence. This role involves providing technical expertise throughout the product development lifecycle and collaborating closely with various teams. Candidates should have a Bachelor's in Computer Science and relevant experience in software development. Join us for a competitive compensation package and opportunity for growth in a collaborative environment.

Qualifications

• Proven experience as a Subject Matter Expert or similar role in software development.
• Strong understanding of the software development lifecycle (Agile/Scrum preferred).
• Ability to communicate complex concepts clearly to stakeholders.

Responsibilities

• Serve as the authority on assigned domain and product features.
• Translate business requirements into specifications.
• Guide engineering teams during design and development.

Skills

Analytical and problem-solving abilities

Documentation and requirement-gathering skills

Communication skills

Stakeholder management

User-focused mindset

Education

Bachelor’s degree in Computer Science or related field

Tools

APIs

Cloud platforms

Databases

Job description

About Us

We are a product‑based software development company focused on building scalable, high‑impact software solutions. Our teams work at the intersection of technology, design, and business to deliver products that solve real‑world problems. We value ownership, collaboration, and deep expertise, and we are looking for a Subject Matter Expert (SME) to help drive product excellence.

Location: Noida, Sector‑16

Employment Type: Full‑Time

Department: Business Solutions

Role Overview

As a Subject Matter Expert (SME), you will provide deep domain and technical expertise across the product development lifecycle. You will work closely with Product Management, Engineering, UX, QA, and other stakeholders to ensure the product meets business objectives, user needs, and industry best practices. This role is critical in shaping product decisions and ensuring high‑quality outcomes.

Key Responsibilities

• Serve as the primary authority on assigned domain(s), product features, and workflows.
• Translate business and user requirements into clear functional and technical specifications.
• Partner with Product Managers to define product vision, roadmap, and feature priorities.
• Provide expert guidance to engineering teams during system design, development, and implementation.
• Review and validate system designs, user stories, acceptance criteria, and technical solutions.
• Ensure compliance with relevant industry standards, regulations, and best practices.
• Support testing and quality assurance by validating test scenarios, edge cases, and expected outcomes.
• Assist in diagnosing and resolving complex product, technical, or domain‑related issues.
• Contribute to product documentation, knowledge sharing, and internal training initiatives.
• Support customer‑facing teams (sales, support, implementation) with domain and product expertise as needed.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience).
• Proven experience as a Subject Matter Expert, Product Specialist, Business Analyst, or similar role in software development.
• Strong understanding of the software development lifecycle (Agile/Scrum preferred).
• Demonstrated expertise in at least one domain such as fintech, healthcare, SaaS, e‑commerce, data platforms, or enterprise software.
• Ability to clearly communicate complex concepts to both technical and non‑technical stakeholders.
• Experience working closely with cross‑functional teams in a product‑driven environment.

Preferred Qualifications (Nice To Have)

• Hands‑on experience with product software development or system architecture.
• Familiarity with APIs, cloud platforms, databases, and modern software stacks.
• Experience defining, reviewing, or validating UX/UI requirements.
• Prior exposure to enterprise or B2B software products.
• Certifications in Agile, Scrum, or relevant domain standards.

Skills & Competencies

• Strong analytical and problem‑solving abilities
• Excellent documentation and requirement‑gathering skills
• Clear verbal and written communication
• Stakeholder management and cross‑team collaboration
• High attention to detail with a strong user‑focused mindset

Why Join Us

• Opportunity to influence and shape core product decisions.
• Collaborative and innovation‑driven work culture.
• High visibility and impact across teams and stakeholders.
• Competitive compensation and benefits.
• Continuous learning and professional growth opportunities.