Style Associate - Nexus Mall - Hyderabad

Kushals Fashion Jewellery; Hyderabad; On-site; INR 120,000 - 180,000; Full time

Job summary

Kushals Fashion Jewellery in Hyderabad is seeking a Style Associate to be the face of the brand, delivering exceptional customer experiences and contributing to sales and smooth store operations. The role emphasizes customer focus, product knowledge, and teamwork.

The candidate should be willing to work varied shifts, maintain excellent grooming, and learn quickly within a dynamic retail environment. Freshers with 2 years of retail exposure are welcome.

Qualifications

• Graduate / HSC (Freshers) / SSC with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age.
• Good communication and interpersonal skills.
• Ability to learn quickly.
• Positive and enthusiastic attitude; strong grooming standards.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Address customer queries effectively and escalate issues when required.
• Demonstrate knowledge of product categories, features, benefits, and positioning.
• Support the store in achieving store targets and stay updated on collections and promotions.
• Assist in stock replenishment, visual merchandising, and daily store operations.

Skills

Good communication and interpersonal

Ability to learn quickly

Positive and enthusiastic attitude

Excellent presentation and grooming

Flexibility and adaptability to shifts

Education

Graduate / HSC / SSC with 2 years retail

Job description

Job Description:

Job Title : Style Associate

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilitie s: Customer Focus

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and escalated issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)