Academic Counsellor- Study Abroad

Simran Shri Shri International; Dadri; On-site; INR 250,000 - 600,000; Full time

Job summary

Simran Shri Shri International is seeking an experienced Academic Counsellor to guide students through their study-abroad journey from shortlisting universities to assisting with applications and visa processes.

You will counsel students and parents, conduct detailed profile assessments, and address questions about eligibility, costs, scholarships, visas, and post-study options. The role emphasizes trust-building and high-volume student interactions with CRM-based lead management.

Qualifications

• Graduate/Postgraduate in any discipline.
• Certification in international education counselling is an added advantage.

Responsibilities

• Counsel students and parents on suitable study destinations, universities and courses based on academic profile, budget and career goals.
• Conduct detailed profile assessments to identify the best-fit options for each student.
• Address questions and concerns around eligibility, costs, scholarships, visas and post-study options.
• Build long-term trust with students and families through honest, well-informed guidance.
• Guide students through the end-to-end application process, including documentation, SOPs, LORs and deadlines.
• Review application materials for quality and completeness before submission.
• Coordinate with partner universities/institutions on application status and requirements.
• Support students with interview preparation where applicable.
• Advise students on visa requirements, documentation and the overall visa application process.
• Coordinate pre-departure briefings covering accommodation, travel and settling-in essentials.
• Liaise with internal/external visa and documentation specialists as needed.
• Handle inbound enquiries and convert them into active applications through structured follow-up.
• Maintain accurate, up-to-date records of student interactions, status and next steps in the CRM.
• Achieve individual counselling and conversion targets as defined by management.
• Coordinate with the marketing and business development teams on lead quality and outreach feedback.
• Stay updated on changing university requirements, intake deadlines and visa policies across destinations.
• Share regular reports on counselling activity, pipeline status and conversions with management.

Skills

Academic counselling

CRM usage

Communication

Lead management

Education

Graduate/Postgraduate in any discipline

Certification in international education counselling

Tools

CRM software

Job description

We are looking for an experienced Academic Counsellor to guide students through their study-abroad journey - from shortlisting the right universities and courses to supporting a successful application and visa process. The ideal candidate has hands-on counselling experience, a strong understanding of international education systems, and the ability to build genuine trust with students and parents through an often complex and emotional decision-making process.

Key Roles & Responsibilities

• Counsel students and parents on suitable study destinations, universities and courses based on academic profile, budget and career goals.
• Conduct detailed profile assessments to identify the best-fit options for each student.
• Address questions and concerns around eligibility, costs, scholarships, visas and post-study options.
• Build long-term trust with students and families through honest, well-informed guidance.

Application Support

• Guide students through the end-to-end application process, including documentation, SOPs, LORs and deadlines.
• Review application materials for quality and completeness before submission.
• Coordinate with partner universities/institutions on application status and requirements.
• Support students with interview preparation where applicable.

Visa & Pre-Departure Guidance

• Advise students on visa requirements, documentation and the overall visa application process.
• Coordinate pre-departure briefings covering accommodation, travel and settling-in essentials.
• Liaise with internal/external visa and documentation specialists as needed.

Lead Management & Conversion

• Handle inbound enquiries and convert them into active applications through structured follow-up.
• Maintain accurate, up-to-date records of student interactions, status and next steps in the CRM.
• Achieve individual counselling and conversion targets as defined by management.

Coordination & Reporting

• Coordinate with the marketing and business development teams on lead quality and outreach feedback.
• Stay updated on changing university requirements, intake deadlines and visa policies across destinations.
• Share regular reports on counselling activity, pipeline status and conversions with management.

Who Were Looking For

• Minimum 2 years of experience in academic/study-abroad counselling, admissions or international education.
• Strong working knowledge of study destinations (e.g., USA, UK, Canada, Australia, Europe), university requirements and visa processes.
• Excellent communication and interpersonal skills, with the ability to build trust with students and parents.
• Target-driven with strong follow-up discipline and lead management skills.
• Detail-oriented, especially when reviewing applications and documentation.
• Comfortable using CRM tools and managing a high volume of student interactions.

Qualifications

• Graduate/Postgraduate in any discipline.
• Certification in international education counselling is an added advantage.

Key Performance Indicators (KPIs)

• Lead-to-application and application-to-admission conversion rates.
• Number of successful visa outcomes supported.
• Student and parent satisfaction/feedback scores.
• Timeliness and accuracy of application submissions.