Student Success

Trybotics; Gurgaon; On-site; INR 355,000 - 426,000; Full time

Benefits offered by this job

Certificate

Job summary

Accredian is seeking a detail-oriented intern to support weekend live academic sessions and coordinate with faculty and learners for smooth execution. This in-office internship spans 6 months with a monthly stipend of INR 35,000 and a certificate on completion.

Responsibilities include handling learner queries, maintaining attendance and academic records, monitoring Freshdesk tickets, and assisting with LMS-related tasks and campus activities. Start window Sep 11–Oct 16, 2026.

Qualifications

• Graduate in any discipline with strong communication and interpersonal skills.
• Organized, proactive, and detail-oriented with good problem-solving skills.
• Ability to multitask and coordinate effectively in a fast-paced environment.
• Learner-focused with proficiency in Google Sheets/MS Excel and digital tools.
• Prior EdTech, academic operations, or customer support experience is a plus.

Responsibilities

• Support weekend live academic sessions and coordinate with faculty and learners.
• Manage learner queries during sessions and maintain attendance records.
• Conduct post-session feedback calls to understand learner concerns.
• Handle learner queries related to academics, attendance, assessments, LMS.
• Monitor Freshdesk tickets and escalate complex issues.
• Support academic communications and follow-ups related to capstone projects.
• Maintain attendance trackers and academic records with timely updates.
• Coordinate with internal teams to resolve learner concerns and close tasks.

Skills

Attention to Detail

Multitasking

Problem Solving

Interpersonal skills

Effective Communication

Education

Graduate in any discipline

Tools

MS-Excel

Job description

About the internship:

1. Support weekend live academic sessions and coordinate with faculty and learners to ensure smooth execution.
2. Manage learner queries during sessions and maintain accurate attendance records.
3. Conduct post-session feedback calls to understand learner concerns and experience.
4. Handle learner queries related to academics, attendance, assessments, LMS, and other operational requirements.
5. Monitor Freshdesk tickets, resolve basic queries, and elevate complex issues to relevant teams.
6. Support academic communications and follow-ups related to capstone projects, campus immersion, tests, assignments, and other activities.
7. Maintain attendance trackers, academic records, and documentation with accurate and timely updates.
8. Coordinate with internal teams to resolve learner concerns and close pending academic tasks.

Who can apply:

Only those candidates can apply who:

1. are available for full time (in-office) internship
2. can start the internship between 11th Sep'26 and 16th Oct'26
3. are available for duration of 6 months
4. have relevant skills and interests

Stipend:

INR₹ 35,000 /month

Deadline:

2026-10-11 23:59:59

Other perks:

• Certificate

Skills required:

Attention to Detail, Multitasking, MS-Excel, Problem Solving, Interpersonal skills and Effective Communication

Other Requirements:

1. 1. Graduate in any discipline with strong communication and interpersonal skills.
2. 2. Organized, proactive, and detail-oriented with good problem-solving skills.
3. 3. Ability to multitask and coordinate eff ectively in a fast-paced environment.
4. 4. Learner-focused with profi ciency in Google Sheets/MS Excel and digital tools.
5. 5. Prior EdTech, academic operations, or customer support experience is a plus.
6. 6. Willingness to support weekend sessions.

About Company:

Accredian is an academic institution dedicated to education and research in next-generation technologies like artificial intelligence, machine learning, and data science. Accredian's vision is to be the catalyst in producing AI and data leaders of tomorrow. Through 3 to 6-month industry-focused programs, Accredian aims to arm working professionals not only with skillsets like machine learning and data science but also provide them with a transformative learning experience to help them move up in their careers.

Additional information:

• Stipend Structure:
• Fixed pay: ₹ 15,000 /month
• Incentive pay: ₹ 20,000 /month