Strategic Sr. Business Development Manager, T4M

American Express Global Business Travel; India; On-site; INR 7,741,000 - 14,376,000; Full time

Benefits offered by this job

Travel perks

Flexible benefits

Learning platform access

Inclusion Groups

Job summary

American Express Global Business Travel seeks a Strategic Senior Manager to drive comprehensive account management and strategic development for a specific business vertical. You will act as the primary contact and strategic leader for key client relationships, coordinating with internal commercial teams to align objectives and delivery.

You will analyze client needs, market trends and the competitive landscape, then design and implement tailored solutions that meet client objectives while

Qualifications

• Bachelor's degree in Business, Marketing, or related field (MBA preferred).
• 7–10 years of experience in strategic account management.
• Excellent communication and interpersonal skills.
• Strong analytical and problem‑solving capabilities.
• Experience and/or understanding of the M&E business.

Responsibilities

• Identify growth opportunities and expansion strategies for the vertical.
• Serve as the main POC for vertical commercial leads and liaise with internal teams.
• Own and drive the overall account development strategy.
• Analyze client needs, market trends, and competitive landscape.
• Develop and implement tailored solutions aligned with client objectives.
• Interface between the organization and key client customers.
• Ensure alignment across multiple business units and reporting dashboards.
• Provide strategic recommendations based on data-driven insights.
• Oversee planning team setup, planning and delivery for T4M programs.

Skills

Account strategy

Relationship building

Analytical thinking

Market analysis

Education

Bachelor's degree in Business/Marketing (MBA preferred)

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The Strategic Sr. Manager is a critical role responsible for driving comprehensive account management and strategic development for a specific business vertical within T4M. This position serves as the primary point of contact and strategic leader for key client relationships.

What You'll Do:

• Identify growth opportunities and potential expansion strategies
• Serve as the main point of contact (POC) for vertical commercial leads. Maintain direct and strategic liaison with internal commercial teams
• Own and drive the overall account development strategy
• Conduct in-depth analysis of client needs, market trends, and competitive landscape
• Develop and implement tailored solutions that align with client objectives
• Act as the primary interface between the organization and key client customers
• Ensure flawless communication and alignment across multiple business units
• Track and report on vertical performance metrics; Develop and maintain comprehensive account dashboards
• Provide strategic recommendations based on data-driven insights
• Planning Manager for the assigned vertical will report into this role. The Planning team is responsible for the setup, planning and delivery of T4M programs

What We’re Looking For:

• Bachelor's degree in Business, Marketing, or related field (MBA preferred)
• Minimum 7-10 years of experience in strategic account management
• Proven track record of developing and implementing sophisticated business strategies
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving capabilities
• Experience and/or understanding of the M&E business
• Proficiency in English. Other languages a plus
• Knowledge of booking processes and OBTs a plus
• Behavioral skills: Critical Thinking, Relationship Intelligence, Collaborative Leadership, Resilience and Adaptability in a fast evolving environment, Client-Centric Approach, Decision-Making, Continuous Learning, Self starter mentality working under global remote management environment

Location

United States

The US national base salary range for this position is from

$81,900.00 - $152,100.00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of the above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement?

You're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;". please apply anyway. You may be exactly the person we're looking for!