Strategic Program Specialist

Arrow Electronics, Inc.; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Arrow Electronics in India seeks a Strategic Program Specialist to support global Business operations. You will handle ERP operations, from PO/SO changes to customer and supplier master data updates, ensuring accuracy and compliance across teams.

The role requires 3+ years in order management, strong Excel skills, and a readiness to work night shifts for international stakeholders. You will learn Oracle ERP and contribute to process improvements while advancing global operations.

Qualifications

• English communication skills, written and spoken; ability to work with international stakeholders.
• Strong understanding of Supply Chain / Order Management processes.
• Proficiency in Excel; exposure to Power BI and Power Automate is a plus.
• Willingness to learn Oracle ERP and new tools quickly.

Responsibilities

• Process PO/SO creation and changes in Oracle ERP.
• Create and maintain customer and supplier accounts and master data.
• Review requests, validate documents and approvals for compliance.
• Coordinate with Sales, Finance, Supply Chain and international teams to resolve issues.
• Manage requests within defined SLA, quality and productivity standards.
• Maintain accurate records and identify process improvements.

Skills

English communication

Analytical thinking

Attention to detail

Problem solving

Quick learner

Team collaboration

Tools

Oracle ERP

MS Excel

Power BI

Power Automate

Job description

Position

Strategic Program Specialist

What You will Be Doing

Entry-level role supporting global Business operations through Oracle EBS and other business applications managing ERP Operation and responsible for PO/SO changes, customer & supplier account creation, master-data updates and order-related requests, ensuring accuracy, compliance and timely completion.

• Process PO/SO creation and changes and customer/vendor-related requests in Oracle ERP.
• Create and maintain customer and supplier accounts and related master data.
• Review requests, validate supporting documents/approvals and ensure process compliance.
• Coordinate with Sales, Finance, Supply Chain and international stakeholders to resolve issues.
• Manage requests within defined SLA, quality and productivity standards.
• Maintain accurate records and identify opportunities for process improvement.

Required Skills

• 3+ years of OM experience.
• Excellent English communication – written and verbal; confident working with international stakeholders.
• Good understanding of Supply Chain / Order Management processes.
• Proficient in MS Excel; exposure to Power BI and Power Automate is an added advantage.
• Strong attention to detail, analytical and problem-solving skills.
• Ability to learn Oracle ERP, new tools and processes quickly.
• Strong ownership mindset with the ability to work independently and collaboratively.
• Willingness to work night/international shifts and Indian public holidays.

What’s In It For You

Communicates clearly and professionally with global stakeholders. Learns new systems, tools and processes with ease. Ensures accuracy in transactions and customer/order data. Identifies issues and takes a logical approach to resolution. Takes responsibility and follows tasks through to completion. Collaborates effectively across teams and geographies. Follows SOPs, controls and SLAs consistently. Comfortable with changing priorities, new processes. A motivated graduate eager to work in Global Business Operations, with the flexibility to work across international teams and time zones and flexible to work on India Public and National holidays.

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of USD $30.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location

IN-HR-Gurugram, India (Converge)

Time Type

Full time

Job Category

Business Support