Strategic Partnerships & Experience Support Associate

Unbox; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Unbox is seeking a dynamic Strategic Partnerships & Experience Support Associate to anchor our growing partner network, spanning external consultants, coaches, and subject-matter experts. This role links partner engagement with internal delivery support and onboarding excellence.

You'll manage onboarding, maintain partner records, map capabilities to projects, and coordinate across Experience Design, Client Delivery, and Operations to ensure smooth execution.

Qualifications

• 1-2 years of coordination, stakeholder management, event support, or delivery operations experience.
• Excellent communication and relationship-building skills.
• Strong organizational capability and comfort with tech-based tools like Excel and Notion.

Responsibilities

• Partner Onboarding & Engagement: Lead onboarding for consultants, facilitators, coaches, and domain experts.
• Database & System Management: Maintain up-to-date partner profiles, certifications, areas of expertise, availability, and history.
• Project Alignment & Matching: Map capabilities to project needs to identify right-fit partners.
• Delivery Enablement: Run readiness checks, mock runs, and pre-program walkthroughs for delivery readiness.
• Internal Coordination: Bridge partners with Experience Design, Client Delivery, and Operations teams.
• Logistics Support: Coordinate travel, materials, and tech setup with Operations.
• Feedback Loops & Relationship Building: Gather feedback and nurture ongoing partner relationships.

Skills

Coordination

Stakeholder management

Event support

Delivery operations

Tools

Excel

Notion

Job description

We at Unbox are searching for a talent like yours! We are a boutique consulting firm offering a niche range of learning solutions tailored to organisational objectives with the help of design thinking, storytelling & gamification principles. We support high potential learners from the top organizations across the globe with our unique learning offerings that are highly customized. First, Unbox is anything but typical. We're a group of hard-working, creativity-loving individuals from around the country. You will work directly with our clients and in-house experts to make the best creative work they've seen in their lives! We do look for passion and interest in something though, because our uniqueness is what helped make us into the great company we are today. We stand by our vision, purpose, and values, and these are mission-critical to how you show up every single day.

We are looking for a dynamic and detail-oriented Strategic Partnerships & Experience Support Associate to anchor our growing partner network, which includes external consultants, expert facilitators, coaches, and subject-matter specialists. This role plays a critical function at the intersection of partner engagement, internal coordination, and delivery support, ensuring each partner is enabled to deliver their best. You’ll be the key link that supports seamless onboarding, enables successful project delivery, and nurtures long-term relationships across our extended talent ecosystem.

Key responsibilities:

• Partner Onboarding & Engagement: Lead the onboarding journey for new consultants, facilitators, coaches, and domain experts-covering documentation, credential verification, introductions, and familiarization.
• Database & System Management: Maintain a dynamic, up-to-date database of partner profiles, certifications, areas of expertise, availability, and engagement history.
• Project Alignment & Matching: Support the process of identifying the right-fit partner for upcoming engagements by mapping capabilities to project needs.
• Delivery Enablement: Facilitate readiness check-ins, mock runs, and pre-program walkthroughs to ensure partners are fully prepared for delivery.
• Internal Coordination: Act as a bridge between partners and internal teams (Experience Design, Client Delivery, Operations) to ensure a smooth and aligned execution.
• Logistics Support: Coordinate with the operations team for partner-related logistics (e.g., travel, session materials, tech setup).
• Feedback Loops & Relationship Building: Collect feedback post-program, identify areas for improvement, and contribute to partner nurturing initiatives.

Who We’re Looking For:

1-2 years of experience in coordination, stakeholder management, event support, or delivery operations (experience in L&D, coaching, consulting, or education sectors is a plus)

Excellent communication and relationship-building skills.

Strong organizational capability and comfort with tech-based tools (Excel, Notion, etc.)

A high sense of ownership, with the ability to manage multiple priorities in a fastpaced, collaborative environment.

Who You’ll Work With

Partners: Expert facilitators, leadership coaches, industry consultants, and experience designers

Internal Teams: Program Delivery, Experience Design, Operations, and Leadership

What You’ll Gain

A front-row seat in curating some of the most impactful learning journeys globally.

The opportunity to co-create with thought leaders and domain experts

Growth into more senior roles across Partner Relations, Experience Design, or Program Management

A creative, fast-growing, and values-driven work culture