Strategic Accounts Manager

Medtronic plc; Gurugram District; Remote; INR 350,000 - 600,000; Full time

Job summary

Medtronic plc in Gurgaon, India seeks a Strategic Key Accounts Manager to manage large, complex healthcare accounts and drive growth through strategic account planning and executive engagement.

The role partners with cross-functional teams to identify opportunities, develop account-specific strategies, and support achievement of business objectives across assigned accounts. Travel up to 30% is expected.

Qualifications

• 10+ years’ experience in sales or account management with healthcare knowledge.
• Associate’s Degree or Bachelor’s Degree required or higher.
• Experience engaging with C-suite executives and hospital leadership.
• Willingness to travel up to 30% within territory.
• Experience managing strategic accounts and driving revenue growth.

Responsibilities

• Develop and maintain relationships with senior executives and key decision-makers within strategic healthcare accounts.
• Create and execute account plans aligned with customer priorities and growth targets.
• Identify, qualify, and advance new business opportunities within assigned strategic accounts.
• Collaborate with cross-functional teams to implement account strategies and customer programs.
• Negotiate and support long-term contractual agreements to strengthen relationships.

Skills

Strategic account management

Executive engagement

Negotiation

Revenue growth

Travel readiness

Healthcare industry experience

Education

High School Diploma

Associate’s Degree

Bachelor’s Degree

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Strategic Key Accounts team is responsible for developing and expanding relationships with large, complex healthcare organizations and strategic customers. This function partners across commercial, marketing, and business unit teams to align account strategies with customer priorities, identify growth opportunities, and support long-term business partnerships. The role focuses on portfolio growth, market share expansion, strategic account planning, and value-based customer engagement.

This position is based in Gurgaon, India and operates in a remote work environment. The role requires approximately 30% travel to customer sites, internal meetings, and key stakeholder engagements across the assigned territory.

The Strategic Key Accounts Manager is responsible for managing strategic healthcare accounts, building executive-level customer relationships, and driving business growth through account planning, portfolio expansion, and commercial execution. This role collaborates with internal stakeholders and customer leadership teams to identify opportunities, develop account-specific strategies, and support achievement of business objectives across assigned accounts.

Responsibilities may include the following and other duties may be assigned.

• Develop and maintain relationships with senior executives and key decision-makers within strategic healthcare accounts.
• Create and execute account plans aligned with customer priorities, business objectives, and growth targets.
• Identify, qualify, and advance new business opportunities within assigned strategic accounts.
• Collaborate with business units, marketing, and cross-functional teams to implement account strategies and customer programs.
• Analyze customer needs, market dynamics, and competitive activity to recommend solutions that support account growth.
• Negotiate and support long-term contractual agreements that strengthen customer relationships and expand portfolio adoption.
• Monitor account performance, sales results, and opportunity pipelines to achieve revenue and market share objectives.
• Provide customer and market insights to support strategic planning, pricing discussions, and business decision-making.

Required Qualifications

• High School Diploma (or equivalent) AND 10+ years’ experience* OR Associate’s Degree AND 8+ years’ experience* OR Bachelor’s Degree AND 6+ years’ experience.

Preferred Qualifications

• Experience managing strategic or enterprise-level customer accounts with responsibility for revenue growth and relationship management.
• Experience engaging with C-suite executives, hospital leadership teams, and procurement stakeholders.
• Experience developing and executing account plans, business reviews, and customer engagement strategies.
• Demonstrated ability to influence senior customer stakeholders and manage complex sales cycles involving multiple decision-makers.
• Willingness and ability to travel up to 30% within the assigned territory.
• Experience working within the medical device, healthcare technology, life sciences, or healthcare services industry.
• Demonstrated success leading complex negotiations and supporting contractual business agreements.
• Experience collaborating across multiple business units and cross-functional teams to deliver customer solutions.
• Knowledge of healthcare market trends, hospital operations, and strategic account management methodologies.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package - commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.

We are engineers at heart - putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves.

We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes.

Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work.

Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning.

These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives.

What we build empowers patients to live life on their terms. Better outcomes for our world.

Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.