Store Manager

PERSOL; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Swarovski product discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Job summary

PERSOL in Mumbai is seeking a brand advocate for a leadership role in luxury retail. You will inspire a high-performing team while delivering outstanding customer experiences in a premium environment.

You will recruit, coach and develop talent, nurture loyal customers, and drive service and sales targets to fuel growth. This role requires multicultural exposure, luxury brand experience, and fluent English.

Qualifications

• Worked in a multi-cultural retail environment with a minimum of 3 years experience.
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
• Excellent leadership and coaching skills.
• Digital proficiency.
• English skills.

Responsibilities

• Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience.
• Build a loyal portfolio of existing and new customers.
• Recruit, lead and grow a team with a growth mindset, passion and enthusiasm.
• Exceed personal and team service and sales targets.
• Be the driving force behind new and ongoing service and sales opportunities directly impacting our growth and success.

Skills

Leadership

Coaching

Digital proficiency

English proficiency

Luxury retail experience

Job description

You are an advocate of our brand. In this role and together with the team, you will:

• Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
• Build a loyal portfolio of existing and new customers
• Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
• Exceed personal and team service and sales targets
• Be the driving force behind new and ongoing service and sales opportunities directly impacting our growth and success.

About you

• Worked in a multi-cultural retail environment with a minimum of 3 years experience.
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
• Excellent and proven leadership and coaching skills.
• Digital proficiency.
• English skills

What we offer

You can expect a range of benefits, including:

• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs