Sales Consultant - Khan Market

Swarovski; New Delhi; On-site; INR 279,000 - 424,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Paid volunteering leave

Global employee assistance program

Training and personal growth

Career development opportunities

Leadership potential paths

Job summary

Swarovski is seeking a Sales Consultant to join our retail team in Delhi. You’ll deliver outstanding service, create memorable brand experiences, and inspire customers with our luxury products while achieving sales targets.

In a multicultural setting, you’ll build trust, promote loyalty programs, and collaborate with a dynamic team to keep the store organized and welcoming. Training and growth opportunities accompany a global brand focused on brilliance and customer delight.

Qualifications

• Excellent customer service skills.
• Experience in a multicultural retail environment.
• Confident in building trust and customer relationships.
• Digitally savvy with retail technology.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Multicultural experience

Retail tech use

Team player

Job description

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski. As a Sales Consultant, you'll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

About the Job

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development
• Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger. Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong. Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.

Recruitment Process at Swarovski

You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.

CV Tips to Nail Your Dream Job

The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)