Store

Vodafone Idea Limited; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

A major telecommunications company is seeking a Store Manager in Bengaluru, Karnataka. The role involves overseeing store operations, ensuring stock availability, and enhancing customer satisfaction. Candidates should be graduates with P&L management experience and 2-3 years in retail. Responsibilities also include coaching staff and optimizing revenue through effective sales strategies. This full-time role is key to maintaining store profitability and minimizing losses.

Qualifications

• 2-3 years of work experience in the Retail Industry.
• Experience in Store Management.
• Skills in enhancing customer satisfaction and minimizing losses.

Responsibilities

• Ensure adherence to store processes and maintain stock availability.
• Coach and train Store Executives for high performance.
• Manage customer satisfaction and store profitability.

Skills

P&L Management

Customer Relationship Management

Retail Sales Strategy

Team Coaching

Education

Graduate Degree

Job description

Role - Store Manager

Function / Department - Retail

Job Purpose

Responsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to norms

Core Competencies, Knowledge, Experience

• Monitoring and ensure quality of acquisition through store
• Increasing revenue per footfall by aiding customers’ purchase decisions
• Achieving profitability (Return on investment) targets for the store
• Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)
• Managing churn and achieve customer satisfaction for walk-in customers
• Ensure appropriate placement of pop-ups and product displays at store and resolve store-specific issues within specific timelines
• Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees

Must have technical / professional qualifications

• Graduate with P&L Management skills.
• 2-3 years of work experience in Retail Industry
• Store Management & Customer Relationship Management

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Supply Chain

Industry

Telecommunications

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